Skilljar Blog

New Feature: Integrating a Remote Proctored Exam

Posted by Molly Barber on Oct 30, 2015 3:12:16 PM

We love announcing new integrations and are especially excited to offer a way to connect your Skilljar training site with remote proctored exams through Innovative Exams!

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Topics: LMS

The Customer Success Stack

Posted by Sandi Lin on Oct 29, 2015 6:26:29 PM

Sales, marketing, and development teams have had their own software stacks for years. 

  • A full-stack developer is fluent across front-end, back-end, and database languages and tools.
  • A full-stack salesperson can do lead research, prospecting, demos, proposals and closing.
  • A full-stack marketer is expected to run online demand generation, content marketing, SEO/SEM, lead conversion, scoring, nurturing, and even manage offline channels. 

In all of these cases, there are dozens (if not hundreds!) of software tools that are combined to create a complete and robust supporting software stack. 

Customer success management, however, is a fairly new discipline that is still in its infancy when it comes to software. Customer success combines elements of account management, customer relationship management (CRM), onboarding, training, implementation, and support in order to help customers successfully adopt and use a product in the long-term.

What are the must-have software tools in a modern customer success stack? Read on to find out!

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Faster Analytics, Plus Student's Group and Course Completed Date

Posted by Molly Barber on Oct 29, 2015 3:50:32 PM

We've improved our Analytics pages by making them faster and adding more information, see below!

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Topics: Training, Metrics

New Feature: Add & Remove Live Training Attendees

Posted by Molly Barber on Oct 28, 2015 1:54:01 PM

We're excited to announce our new feature where you can manually add or remove attendees of your live training events straight from the Skilljar dashboard!

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Topics: New Features, Live Training

Meet Jordan Evans, Head of Sales and Marketing at Skilljar

Posted by Sandi Lin on Oct 27, 2015 5:57:43 PM

We are excited to get to know Jordan Evans, the newest addition to the Skilljar team. Jordan will be leading our sales and marketing initiatives and building a team to help us serve more customers. Psst - we're hiring!

Jordan hails from sunny Santa Barbara, California (not sure why he ever moved to Seattle!). He has worked at five startups, most recently at Buuteeq, a digital marketing system for the hotel industry, where Jordan was leading North American sales (Buuteeq was acquired by Priceline.com in 2014). Jordan speaks fluent Spanish, is married to Elisse, and has an adorable French bulldog named Tyson.

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New Feature: Skilljar Site Status Updates

Posted by Molly Barber on Oct 6, 2015 2:19:40 PM

Stay up-to-date on Skilljar's system status in real-time!

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Topics: LMS

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