Skilljar Blog

[Webinar] How to Create a Successful Customer Training Strategy

Posted by Rachel Martinez on Jan 24, 2017 8:00:00 AM

Looking to create a comprehensive customer training strategy? Don't worry; this might seem overwhelming, but the experts from Skilljar and SuccessHacker are here to help.

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Topics: Training, Webinars

2017 Trends in eLearning

Posted by Rachel Martinez on Jan 24, 2017 5:30:00 AM

The eLearning industry is changing as organizations adapt to meet the needs of new students with new expectations. Today, most learners are looking for more than a passive experience; they want to be fully engaged in their training.

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Topics: Training, Creating Content

Ask a CSM: Q&A With Taylor Toohey, InVision

Posted by Erynn Williams on Jan 19, 2017 5:30:00 AM

In this edition of our Ask a CSM series, we're chatting with Taylor Toohey, Customer Success Manager at InVision.

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Topics: Customer Success, Ask a CSM

Meet Shawn Ahmadi, Account Executive at Skilljar

Posted by Erynn Williams on Jan 18, 2017 5:30:00 AM

We are very excited to welcome Shawn Ahmadi to the Skilljar team! Shawn is joining us as an Account Executive, specifically working with enterprise customers and helping to mentor the sales development team.

Welcome Shawn! 

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Topics: Skilljar News, Meet Skilljar

Skilljar Wins Brandon Hall Award - Best Advance in Learning Management Technology for External Training

Posted by Erynn Williams on Jan 17, 2017 6:05:00 AM

Skilljar, a cloud-based Learning Management System (LMS) for enterprises and their customers, was awarded a Brandon Hall Group Silver award for Best Advance in Learning Management Technology for External Training.

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Topics: Skilljar News, Press Releases

Creating a Customer Training Strategy: Objectives

Posted by Erynn Williams on Jan 17, 2017 5:30:00 AM

We recently released our new eBook How to Create a Customer Training Strategy, and gave you a small peek at Why Your Organization Needs a Customer Training Strategy. Today's post is about the next step in the strategizing process: listing your objectives.

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Topics: Training

Why Your Organization Needs a Customer Training Strategy

Posted by Erynn Williams on Jan 12, 2017 5:30:00 AM

We recently released an eBook, “How to Create a Customer Training Strategy,” where we shared some of our recommendations and best practices to create a successful customer training strategy. In this post, we will be discussing the first two steps: recognizing the need for training in the context of your organization and evaluating how you can meet those needs.

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Topics: Training

[New eBook] How to Create a Customer Training Strategy

Posted by Danie Zaika on Jan 10, 2017 5:30:00 AM

When fully scaled, many Customer Training teams provide multiple learning delivery options to best serve their customer base. In addition, training teams are sometimes responsible forother aspects of customer knowledge management, including community forums and help documentation.

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Topics: Training, Advanced Topics

From Cost Center to Profit Center - Packaging Training

Posted by Linda Schwaber-Cohen on Jan 5, 2017 5:30:00 AM

Transforming training from a cost center to a profit center doesn’t happen by simply slapping a price tag on the work you’re already doing. It takes strategic planning, collaboration across the company, and time.


Last week, we shared some insight from our conversation with Jesse Finn. We talked about first steps and rallying the organization around your goals. Jesse’s extensive experience meant that we could ask her big questions, and we got big answers in return. In this post, we’ll continue to dive into the advice she provided, and take a deeper look at packaging your training.

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Topics: Training, Advanced Topics

Meet Tali Malott, Operations Coordinator at Skilljar

Posted by Erynn Williams on Jan 3, 2017 5:30:00 AM

 We are very excited to welcome Tali Malott to the Skilljar team as our Operations Coordinator! 

Tali will be helping make sure that the office runs smoothly by performing a blend of office administration and financial functions, with periodic assistance to the Sales team. She's already been a valuable addition to the team.

Welcome Tali!

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Topics: Skilljar News, Meet Skilljar

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