In a recent survey, 45% of workers reported current training offerings aren’t relevant to employees’ daily responsibilities (source: Chief Learning Officer). Why is that? And more importantly, how can you address this issue within your organization?
We recently released a new eBook, How to Create a Customer Training Strategy, and in the past couple of weeks we've given you a few glimpses at what's inside. So far we've discussed Why Your Organization Needs a Customer Training Strategy and Creating a Customer Training Strategy: Objectives. Today's post will be covering how to strategize the pricing and packaging of your training.
*This post was updated on 2/15/2017
Looking to create a comprehensive customer training strategy? Don't worry; this might seem overwhelming, but the experts from Skilljar and SuccessHacker are here to help.
The eLearning industry is changing as organizations adapt to meet the needs of new students with new expectations. Today, most learners are looking for more than a passive experience; they want to be fully engaged in their training.
Skilljar, a cloud-based Learning Management System (LMS) for enterprises and their customers, was awarded a Brandon Hall Group Silver award for Best Advance in Learning Management Technology for External Training.
We recently released our new eBook How to Create a Customer Training Strategy, and gave you a small peek at Why Your Organization Needs a Customer Training Strategy. Today's post is about the next step in the strategizing process: listing your objectives.
We recently released an eBook, “How to Create a Customer Training Strategy,” where we shared some of our recommendations and best practices to create a successful customer training strategy. In this post, we will be discussing the first two steps: recognizing the need for training in the context of your organization and evaluating how you can meet those needs.
There’s no exact formula to create the perfect customer training course for your company, but there are some simple and effective steps that you can follow to plan a customer training experience that is comprehensive and mutually beneficial.
Last week, we shared some insight from our conversation with Jesse Finn. We talked about first steps and rallying the organization around your goals. Jesse’s extensive experience meant that we could ask her big questions, and we got big answers in return. In this post, we’ll continue to dive into the advice she provided, and take a deeper look at packaging your training.
We are very excited to welcome Tali Malott to the Skilljar team as our Operations Coordinator!
Tali will be helping make sure that the office runs smoothly by performing a blend of office administration and financial functions, with periodic assistance to the Sales team. She's already been a valuable addition to the team.