Skilljar Blog

Danie Zaika

Danie is Director of Marketing at Skilljar, where she leads strategy development and tactical execution. Interests include yoga, reality TV, and parallel parking.
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Recent Posts

[New eBook] How to Create a Customer Training Strategy

Posted by Danie Zaika on Jan 10, 2017 5:30:00 AM

There’s no exact formula to create the perfect customer training course for your company, but there are some simple and effective steps that you can follow to plan a customer training experience that is comprehensive and mutually beneficial.

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Topics: Training, Advanced Topics

[Worksheets] Best Practices for Launching an LMS

Posted by Danie Zaika on Dec 13, 2016 5:30:00 AM

When launching a new LMS, there are several important things to keep in mind to help you plan a successful deploy. We've put together a complete booklet of worksheets to help you set yourself and your team up for success.

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Topics: Training, LMS

[Webinar Recap] Data-Driven Customer Training

Posted by Danie Zaika on Dec 6, 2016 3:09:32 PM

*This post was updated on 12/6/2016

Skilljar's own Linda Schwaber-Cohen, Head of Training, and Sara Robba, Customer Success Manager, hosted a webinar on December 6th discussing Skilljar's findings from our Customer Training Completion Rates study and the implications of those findings for the training industry. To those of you who listened in, thank you for your participation and feedback. If you were unable to join us, here is a brief recap of what we covered, as well as a link to download the full recording.

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Topics: Training, Creating Content, Analytics, Webinars

Ask a CSM: Q&A With Vikki Pope, MapAnything

Posted by Danie Zaika on Nov 22, 2016 5:30:00 AM

In this edition of our Ask a CSM series, we're chatting with Vikki Pope, VP of Client Success, MapAnything.

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Topics: Customer Success, Ask a CSM

Meet Tyler Simons, Sales Development Rep at Skilljar

Posted by Danie Zaika on Nov 1, 2016 5:30:00 AM

I'm very excited to welcome Tyler Simons to the Skilljar team as our new Sales Development Rep! Tyler recently transitioned from the world of elevator parts to tech sales, and we're happy to have him :)

Tyler will be in charge of following up with and qualifying leads who are interested in learning more about the Skilljar platform, arranging demos between the prospect and one of our Account Executives. He'll be at the front lines of all future customer communication, and he's already made a tremendous contribution to our pipeline.

Welcome Tyler!

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Topics: Skilljar News, Meet Skilljar

Ask a CSM: Q&A With Sean Pinegar, Tenfold

Posted by Danie Zaika on Oct 25, 2016 5:30:00 AM

In this edition of our Ask a CSM series, we're chatting with Sean Pinegar, Chief Customer Officer & Co-Founder of Tenfold.

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Topics: Customer Success, Ask a CSM

Meet Bill Lawler, VP Sales at Skilljar

Posted by Danie Zaika on Oct 13, 2016 5:30:00 AM

I'm very excited to welcome the newest member of our sales team, Bill Lawler. Bill has a ton of experience leading SaaS sales organizations at companies like DocuSign, Pitchbook and Socrata. He'll be leading the revenue team here and has already made tremenedous contributions, which makes my life as a marketer way easier :)

Coincidentally, Bill was a customer in his former life, having purchased Skilljar at his previous company. He loved us so much he just had to come work here!

Welcome Bill!

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Topics: Skilljar News, Meet Skilljar

[New Study] Customer Training Completion Rates

Posted by Danie Zaika on Oct 11, 2016 5:30:00 AM


We decided to crunch some of the numbers to bring you data on training completion rates and how different factors in your courses and content may affect them. The data presented here can be used to help you set goals for course completion and build your content strategy.

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Topics: Training, Analytics

Meet Chip Cressman, Web Development Engineer at Skilljar

Posted by Danie Zaika on Oct 6, 2016 5:30:00 AM

We're very excited to welcome our new Web Development Engineer to the team, Chip Cressman! Chip was previously working as a consultant, assisting a variety of clients with their web development needs. At Skilljar, he will be joining the dev team as the primary front-end developer, working on the app, the marketing website (which I'm stoked about), and other web-based initiatives.

Welcome Chip!

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Topics: Skilljar News, Meet Skilljar

What Is Training Operations?

Posted by Danie Zaika on Oct 4, 2016 5:30:00 AM

Earlier this month we released our new eBook "How to Build a Customer Training Team." We covered common roles found on training teams and why each one is important.

In this post, we'll specifically discuss the Training Operations role and why it's important.

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Topics: Training

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