Skilljar Blog

Erynn Williams

Recent Posts

5 Signs It's Time to Revamp Your Customer Training Strategy

Posted by Erynn Williams on Mar 23, 2017 5:30:00 AM

It’s an unfortunate tendency in the training industry to create a strategy, build the courses, and then never touch them again after they’ve been published. This toxic habit of allowing for static training courses can be lethal to your training program, especially if the courses are neither mandatory nor free.

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Topics: Training, Instructional Design, LMS, Course Management

Responding to 5 Common eLearning Criticisms

Posted by Erynn Williams on Mar 22, 2017 5:30:00 AM

Although the eLearning industry is growing rapidly, it's often met with skepticism. Most of the criticisms that we hear about eLearning are simply misunderstandings and generalizations, which do not apply to online content that is thoroughly planned and thoughtfully executed. The purpose of this post is to refute 5 of the most common eLearning criticisms and provide some insight on how to avoid making these mistakes.

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Topics: Training

Learning to Crawl: The Early Stages of Customer Training

Posted by Erynn Williams on Mar 21, 2017 5:30:00 AM

We recently released the eBook "The 3 Stages of Customer Training Development," where we broke down the process for building a customer training program. In this post, we will be discussing the first of these 3 stages.

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Topics: Training, Course Management

Meet Suen Hannon, Sales Development Rep at Skilljar

Posted by Erynn Williams on Mar 16, 2017 5:30:00 AM

We are very excited to welcome Suen Hannon to the Skilljar team as a Sales Development Rep! 

Suen will be in charge of evaluating new prospect accounts and working alongside the marketing and sales teams to qualify new opportunities that can develop into happy Skilljar clients. She'll be at the front lines of all future customer communication, and she's already made a tremendous contribution to our pipeline.  

Welcome Suen!

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Topics: Skilljar News, Meet Skilljar

Ask a CSM: Q&A With Levy Sinyor, LinkPoint360

Posted by Erynn Williams on Mar 8, 2017 5:30:00 AM

In this edition of our Ask a CSM series, we're chatting with Levy Sinyor, Customer Success Manager at LinkPoint360.

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Topics: Customer Success, Ask a CSM

The Anatomy of a Training Course: Popular Lesson Types

Posted by Erynn Williams on Mar 7, 2017 5:30:00 AM

We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. So far, we have discussed the correlation between the number of lessons in a course and the overall completion rates, as well as our findings on the most common types of content. Today's post is about the most popular lesson types.

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Topics: Training, Instructional Design, Course Management

The Anatomy of a Training Course: Types of Content

Posted by Erynn Williams on Mar 1, 2017 5:30:00 AM

We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. Last week, we discussed the first set of data, which was the correlation between the number of lessons in a course and the overall completion rates. This post will be sharing our findings on the most common lesson types.

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Topics: Training, Instructional Design, Course Management

Meet Daniel McMillan, Sales Development Rep at Skilljar

Posted by Erynn Williams on Feb 23, 2017 5:30:00 AM

 

We are very excited to welcome Daniel McMillan to the Skilljar team as a Sales Development Rep! 

Daniel will be in charge of following up with and qualifying leads who are interested in learning more about the Skilljar platform, and arranging demos between the prospect and one of our Account Executives. He'll be at the front lines of all future customer communication, and he's already made a tremendous contribution to our pipeline.  

Welcome Daniel!

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Topics: Skilljar News, Meet Skilljar

Meet Harry Fleming, Software Development Engineer at Skilljar

Posted by Erynn Williams on Feb 22, 2017 5:30:00 AM

We are very excited to welcome Harry Fleming to the Skilljar team as a Software Development Engineer! 

Harry will be managing technical relationships with our clients and assisting with their configuration, solutions, and setup.

Welcome Harry!

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Topics: Skilljar News, Meet Skilljar

The Anatomy of a Training Course: Number of Lessons

Posted by Erynn Williams on Feb 21, 2017 5:30:00 AM

We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. This post will be sharing our findings on the correlation between lesson count and completion rates.

Read More

Topics: Training, Instructional Design, Course Management

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