Skilljar Blog

Erynn Williams

Recent Posts

Using Email to Drive Course Completions

Posted by Erynn Williams on May 17, 2017 5:30:00 AM

We recently released our latest eBook, "How to Market Customer Training," where we discussed some tips and tricks for keeping your training at the top of learners' minds. This post is going over the first marketing tactic, email marketing.

Read More

Topics: Marketing

Training Tips: What is the Most Effective Type of Training?

Posted by Erynn Williams on May 16, 2017 5:30:00 AM

In this week's edition of our Training Tips series, we asked Training, Marketing, and Customer Success Managers to answer the question, "What do you think the most effective type of training is and why?

Read More

Topics: Training, Customer Success, Training Tips

Meet Pam Dodrill, VP of Customer Success at Skilljar

Posted by Erynn Williams on May 11, 2017 5:30:00 AM

We are very excited to welcome Pam Dodrill to the Skilljar team as VP of Customer Success! 

 Pam joins us with over 25 years of experience advocating for customers, most of which was in the technology sector. At Skilljar, she will be ensuring our customers are successful from the moment they kickoff their project, through the launch and beyond.

Welcome Pam!

Read More

Topics: Skilljar News, Meet Skilljar

Ask a CSM: Q&A With Lauren Duvauchelle, Simply Measured

Posted by Erynn Williams on May 10, 2017 5:30:00 AM

In this edition of our Ask a CSM series, we're chatting with Lauren Duvauchelle, Customer Success Manager at Simply Measured.

Read More

Topics: Customer Success, Ask a CSM

Building a Business Case for Customer Training: Highlight Potential Revenue Generation

Posted by Erynn Williams on May 3, 2017 5:30:00 AM

We recently released the eBook "Building a Business Case for Customer Training." So far, we've shared the first two steps to build an effective business case for customer training: outlining your pain points and providing potential cost savings. Today's post will be covering step 3 of building a business case: highlighting revenue generation.

To craft an even more compelling argument for a built-out training program, try framing your business case around revenue generation, as well as cost savings. The following metrics can help:

Read More

Topics: Training, Customer Success

Meet Brendan Mullan, Sales Development Rep at Skilljar

Posted by Erynn Williams on May 2, 2017 5:30:00 AM

We are very excited to welcome Brendan Mullan to the Skilljar team as a Sales Development Rep! 

Brendan will be in charge of identifying and qualifying new prospect accounts and working alongside the marketing and sales teams to develop opportunities into happy Skilljar clients. He'll be at the front lines of all future customer communication, and he's already made a tremendous contribution to our pipeline.  

Welcome Brendan!

Read More

Topics: Skilljar News, Meet Skilljar

Building a Business Case for Customer Training: Provide Potential Cost Savings

Posted by Erynn Williams on Apr 27, 2017 5:30:00 AM

We recently released the eBook "Building a Business Case for Customer Training." Last week, we shared the first step to build an effective business case for customer training, outlining your pain points. Today's post will be covering step 2 of building a business case: providing potential cost savings.

Read More

Topics: Training, Customer Success

Pam Dodrill Joins Skilljar as New VP Customer Success

Posted by Erynn Williams on Apr 26, 2017 5:30:00 AM

SEATTLE - Skilljar, a cloud-based learning management system (LMS) platform for enterprises and their customers, announced today that Pam Dodrill has joined the company as Vice President of Customer Success. As Skilljar continues to take on new clients and business partners, Dodrill will be leading the Customer Success team and playing a key role in achieving the company's long-term customer engagement goals.

Read More

Topics: Skilljar News, Press Releases

Building a Business Case for Customer Training: Outline Your Pain Points

Posted by Erynn Williams on Apr 20, 2017 5:30:00 AM

We recently released the eBook "Building a Business Case for Customer Training." In this post, we will be sharing the first step to build an effective business case for customer training: outlining your pain points.

Read More

Topics: Training, Customer Success

Skilljar Launches GoTo Integration to Support Instructor-Led Training Experiences

Posted by Erynn Williams on Apr 19, 2017 5:30:00 AM

Skilljar, a cloud-based learning management system (LMS) platform for enterprises and their customers, announced today that it has integrated with the complete GoTo family of products by LogMeIn. This new integration enables training organizations to automatically offer live, virtual and blended learning models using best in class tools, while maintaining a cohesive training experience for learners and instructors.

Read More

Topics: Skilljar News, Press Releases

Subscribe to Skilljar's Blog

Join thousands of training professionals! Get Skilljar's latest articles straight to your inbox. Enter your email address below:

Subscribe to Email Updates

Follow Skilljar