Skilljar Employee

“New technology is only valuable if users understand why and how it can help them. The pace of technology and software development isn't slowing down, so there is an overwhelming need for proper education. With Skilljar, we ensure that your customers are set up for success at each phase of the customer journey.”

Sandi Lin, CEO & Co-founder, Skilljar

Our Mission

At Skilljar, we believe that education is the key to unlocking technology’s benefits for individuals, organizations, and society. Our journey started when our co-founders, Sandi and Jason, saw that companies were developing software and technology with great potential, but users were struggling to put these innovations to work. Product education was the missing link and legacy tools were frustrating Customer Education teams in their efforts to engage and educate users. These legacy LMS tools were dated, hard to navigate, and siloed from other business systems. So we got to work.

We’ve built Skilljar to be the best customer education platform in the world. Companies such as Tableau, Verizon, Zenefits, and hundreds more use Skilljar to accelerate product adoption and increase customer retention. But, we’re just getting started.

We’re obsessed with helping companies around the world transform their customers into product experts and evangelists. We are cartographers who help customer education teams map the path to product adoption and advocates who understand that education is an ongoing process that drives customer retention and growth. Come join us in defining the future of Customer Education!

Skilljar Employee Standing

2013

Year Founded

Seattle

Headquarters

Leadership Team

Sandi Lin
CEO & Co-founder

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Jason Stewart
CTO & Co-founder

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Frank Maylett
President, GTM

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Laura Wiler
Vice President, Finance and Operations

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Ashley Keller
Vice President, People

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Ali Biggs
Vice President, Marketing

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Recognized as a leader in the Customer Education space

G2 Summer 2023 Leader Badge

G2: Category Leader, Customer Education

2021, 2022, 2023
Trust Radius Best Feature Set Badge

TrustRadius: Best Feature Set, Customer Training

2022
Inc 5000 Fastest Growing Company

Inc. 5000: Fastest-Growing Private Companies in America

2021, 2022
APPEALIE Award badge

APPEALIE: SaaS Customer Success Award Winner, Overall SaaS Award Winner in HR + Learning

2021, 2022

Our Investors

Mayfield Investor
Trilogy Investor
Shasta Ventures
Insight Partners