Skilljar Blog

Learn How to Select an LMS for Customer Training

Posted by

Rachel Martinez
Rachel Martinez on Aug 8, 2017 5:30:00 AM

When developing an eLearning program for customer or partner training, it’s important to understand the unique characteristics of your learning audience, and know what different LMS options are available.

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Topics: Training, Advanced Topics

[Slide Deck] A Guide to Marketing Customer Training

Posted by

Rachel Martinez
Rachel Martinez on Jul 25, 2017 4:30:00 AM

Most customers are not required to take training. As such, it’s crucial to create a marketing campaign that engages your training audience and demonstrates the value of your courses.

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Topics: Training, Advanced Topics

[New eBook] How to Use Customer Training Data to Make Better Business Decisions

Posted by

Rachel Martinez
Rachel Martinez on Jul 11, 2017 5:30:00 AM

You may think customer training is crucial to the success of your organization. But do you actually have the data to prove it? Chances are, the answer is no.

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Topics: Training, Advanced Topics

[New eBook] Training for a Millennial Audience

Posted by

Rachel Martinez
Rachel Martinez on Jun 13, 2017 5:30:00 AM

Millennials are quickly becoming the largest working generation. They are no longer leaders of tomorrow; they're leaders right now. For this reason, they are one of the most important audiences for you to engage with in your customer training program.

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Topics: Training, Advanced Topics

[New eBook] How to Market Customer Training

Posted by

Rachel Martinez
Rachel Martinez on May 9, 2017 5:30:00 AM

There’s nothing worse than putting a ton of time and effort into developing an external training program, only to launch...and hear crickets chirping. But don’t get too discouraged; more likely than not, this is just a sign that you need to increase awareness of your offerings.

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Topics: Training, Advanced Topics

[New eBook] Building a Business Case for Customer Training

Posted by

Rachel Martinez
Rachel Martinez on Apr 11, 2017 5:30:00 AM

If you tell your executive team you’d like to expand your customer training program, they’ll likely have some concerns. If you don’t know how to respond – and if you can’t provide them with specific, measurable results – don’t be surprised when the answer is no.  

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Topics: Training, Advanced Topics

[New eBook] The 3 Stages of Customer Training Development

Posted by

Rachel Martinez
Rachel Martinez on Mar 14, 2017 5:30:00 AM

 It would be great to hit the ground running from day one, but that isn’t always realistic – especially when your customer training team is facing significant roadblocks. For this reason, you may want to start small and grow your program in a sustainable way.

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Topics: Training, Advanced Topics

[New Study] The Anatomy of a Training Course

Posted by

Rachel Martinez
Rachel Martinez on Feb 14, 2017 5:30:00 AM

 In our latest study, we analyzed overarching content creation trends within the training space. The findings presented here can serve as a benchmark as you build out your own strategy.

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Topics: Training, Advanced Topics

[New eBook] How to Create a Customer Training Strategy

Posted by

Danie Zaika
Danie Zaika on Jan 10, 2017 5:30:00 AM

There’s no exact formula to create the perfect customer training course for your company, but there are some simple and effective steps that you can follow to plan a customer training experience that is comprehensive and mutually beneficial.

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Topics: Training, Advanced Topics

From Cost Center to Profit Center - Packaging Training

Posted by

Linda Schwaber-Cohen
Linda Schwaber-Cohen on Jan 5, 2017 5:30:00 AM

Transforming training from a cost center to a profit center doesn’t happen by simply slapping a price tag on the work you’re already doing. It takes strategic planning, collaboration across the company, and time.


Last week, we shared some insight from our conversation with Jesse Finn. We talked about first steps and rallying the organization around your goals. Jesse’s extensive experience meant that we could ask her big questions, and we got big answers in return. In this post, we’ll continue to dive into the advice she provided, and take a deeper look at packaging your training.

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Topics: Training, Advanced Topics

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