Skilljar Blog

2017 Trends in eLearning

Posted by Rachel Martinez on Jan 24, 2017 5:30:00 AM

The eLearning industry is changing as organizations adapt to meet the needs of new students with new expectations. Today, most learners are looking for more than a passive experience; they want to be fully engaged in their training.

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Topics: Training, Creating Content

5 Tips for Creating Mobile Learning

Posted by Linda Schwaber-Cohen on Dec 27, 2016 5:30:00 AM

As smartphone and tablet use continues to rise, so do our expectations for mobile adaptability in eLearning. The training industry is constantly talking about responsive learning, mobile compatibility, and best practices. Mobile learning is more than just content: it’s an entire experience, and it’s important to consider that as you develop your modern training program. Here are a few tips to consider.

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Topics: Training, Creating Content

4 Tips for Creating Onboarding Content

Posted by Linda Schwaber-Cohen on Dec 8, 2016 9:43:04 AM

Onboarding content is often an afterthought. Customer Success Managers or Onboarding Specialists will walk customers through a product in a live training, and the information is quickly forgotten, or the customer leaves feeling like they were just completely overloaded.  It’s clear that heightened awareness around onboarding as a critical component of the customer lifecycle is changing this, and customers are demanding that companies make them successful. That starts with providing the right information and resources during onboarding. If you’re building out your onboarding program, here are a few things you may want to think about as you plan and create your content.

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Topics: Training, Creating Content, Customer Success

[Webinar Recap] Data-Driven Customer Training

Posted by Danie Zaika on Dec 6, 2016 3:09:32 PM

*This post was updated on 12/6/2016

Skilljar's own Linda Schwaber-Cohen, Head of Training, and Sara Robba, Customer Success Manager, hosted a webinar on December 6th discussing Skilljar's findings from our Customer Training Completion Rates study and the implications of those findings for the training industry. To those of you who listened in, thank you for your participation and feedback. If you were unable to join us, here is a brief recap of what we covered, as well as a link to download the full recording.

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Topics: Training, Creating Content, Analytics, Webinars

How Video Content Impacts Customer Training Completion Rates

Posted by Erynn Williams on Nov 15, 2016 5:31:00 AM

This past October, we released a study on Customer Training Completion Rates, and last week we discussed the study’s findings on how session times impact completion rates. This post is about our findings regarding the impact of video content on training completion rates, and how including videos in your training can raise the course participation and completion.

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Topics: Training, Instructional Design, Creating Content

5 Tips to Boost Participation In Your eLearning Course

Posted by Erynn Williams on Nov 10, 2016 5:30:00 AM


Picture this: You are a training manager, and you have been working for months creating a comprehensive customer onboarding course online. After one month of your course being active, your analytics report shows that about half of the customers are dropping out of the training after the third module. Why are they leaving before the training is complete? Have they lost interest in your product, or just your online course?

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Topics: Instructional Design, LMS, Creating Content

How To Launch a New LMS

Posted by Erynn Williams on Nov 3, 2016 5:30:00 AM

This past August, we published our eBook "Best Practices for Launching an LMS." So far, we have discussed the first step in the LMS launch process, Defining and Scoping, and the second step, Planning. Today's post will cover the third and final step, The Launch.

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Topics: LMS, Creating Content

5 Tips for Making Awesome Video Training

Posted by Linda Schwaber-Cohen on Oct 20, 2016 5:30:00 AM

With the rise of video learning, more and more training professionals are looking to jump in and try creating videos for their own courses. Video content ranges from simple software tutorials to advanced lectures with complex concepts, and they're published with various amounts of editing and production. Instructional designers who are new to video ask for tips and tricks all the time, so I’ve compiled a few of them that can help elevate your video content and make the creation process much easier.

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Topics: Instructional Design, Creating Content

Escaping Help Center Hell: Onboarding Customers in a Stress-Free Way

Posted by Linda Schwaber-Cohen on Sep 22, 2016 5:30:00 AM

A new customer lands on your application and he’s ready to use it. He starts looking around and clicking buttons here and there. Maybe he even had a virtual training session with a member of your team last week, and he sort of paid attention as he was shown around the product. But that was then and this is now, and he’s not sure where to start, so he goes to your help center. Once he arrives, he’s greeted by hundreds of articles and has to search for something, but he doesn’t know what he doesn’t know. He’s stuck, frustrated, and now has the impression that your product is - gasp - “not intuitive.”

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Topics: Training, Creating Content, Advanced Topics

5 SCORM Settings You Forgot to Change

Posted by Dan Winter on Apr 14, 2016 6:30:00 AM

The benefits of publishing a SCORM package are numerous, but at the end of the day, our goal is one thing: communicate a learner’s interaction with the course content - how long they spent in it, the answers they selected on a quiz, or whether or not they’ve completed the course. The SCORM package “talks” to the learning management system (LMS) and tells it the information we want to know.*

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Topics: Training, Instructional Design, LMS, Creating Content, Course Management, Advanced Topics, SCORM

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