Skilljar Blog

Training Tips with Tom Win, Greenhouse

Posted by

Rachel Martinez
Rachel Martinez on Jul 18, 2018 5:30:00 AM

In this edition of our Training Tips series, we asked Tom Win from Greenhouse to share his insights about training and instructional design!

Read More

Topics: Training, Customer Success, Training Tips

What are the Traits of a Successful Instructional Designer?

Posted by

Rachel Martinez
Rachel Martinez on Jul 17, 2018 5:30:00 AM

In this blog series, we’re drawing on the expertise of Skilljar’s very own Customer Success team. They’ve helped countless teams launch successful customer training programs, and have some great insights to share. Stay tuned for new Q&As each month!

So far, we’ve dug into what training teams overlook when launching an LMS, traits you should look for when hiring a customer trainer, and how to surface training goals across the organization. This month, the question is:

"What are the traits of a successful instructional designer?"

Read More

Topics: Training

What Is a Customer-Centric LMS?

Posted by

Rachel Martinez
Rachel Martinez on Jul 11, 2018 5:30:00 AM

According to the Brandon Hall Group, only about one-third of companies are absolutely sure they will renew with their current learning management system (LMS) provider, and 38% are actively looking to replace their solution. 

If you’re surprised by this fact, consider that the LMS was originally designed for internal use cases. They were built to align with the needs of Human Resources (HR), not customer training teams.

So, what makes an LMS truly customer-centric? Continue reading to learn more:

Read More

Topics: Training, LMS

3 Reasons to Integrate Your LMS & CRM

Posted by

Rachel Martinez
Rachel Martinez on Jul 10, 2018 8:30:00 AM

Customer training rarely exists in a vacuum. If you want to engage the right customers at the right time, you likely need support from different teams, which need access to the same data set. How can you make this process as easy and painless as possible?  

In this blog post, we’ll walk you through three ways customer training teams can address this issue by integrating their LMS with their CRM.

Read More

Topics: Training, Integrations

9 Examples to Inspire Your Customer Training Business Offerings

Posted by

Rachel Martinez
Rachel Martinez on Jul 3, 2018 5:30:00 AM

Should you offer paid training? What about certifications or live training? What type of lesson pathways make sense for your audience?

If you already know how you’d answer these questions, you’re in great shape! But if you need a little extra inspiration for your training strategy, we’ve got you covered.

Read More

Topics: Training

Subscribe to Skilljar's Blog

Join thousands of training professionals! Get Skilljar's latest articles straight to your inbox. Enter your email address below:

Subscribe to Email Updates

Follow Skilljar

Recent Posts