Skilljar Blog

Your Guide to Creating a Customer Onboarding Program

Posted by Rachel Martinez on Feb 6, 2018 5:30:00 AM

Rachel Martinez >

customer onboarding program.jpg

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? Can you quickly get customers to value and onboard new contacts at existing accounts? On top of that, do you know how to measure the impact of customer onboarding? If not, we can help.

In this eBook, we’ll walk you through a simple three-step plan to create a successful onboarding program. Specifically, you’ll learn about:

  • Assessing your needs
  • Structuring your program
  • Designing your content

...and more. Click to download the full guide here!

great-customer-onboarding

 

Topics: Training, LMS, Advanced Topics

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