It's been a busy month! And we are happy to announce the launch of Skilljar's course analytics in addition to three other highly requested new features.
At Skilljar, we work with many companies that use online course delivery to improve their customer training. Your company’s success is based on your customers’ success and satisfaction. Whether you’re a software company, a fitness brand, or any industry in between, there are methods of customer training that can benefit your customer, and your company’s long-term sustainability. For companies that are still developing their strategy, it can be overwhelming to sift through all the different options being used today.
In this article, we take a look at the four methods of customer training. A customer training program is comprised of at least one of these methods, and most common is using a combination. Different methods are more relevant to certain industries or to specific stages of a company - which ones are right for you?