Skilljar Blog

How to Build a Killer Customer Success Program (Part 1)

How Customer Education Leads to a Best in Class Training Plan

The Essential Template for Your Customer Training Strategy

2017 Customer Training Benchmarks Study

Goals & Benchmarks for a Best in Class Training Plan

4 Lessons Learned from Launching Skilljar Academy

Data-Driven Customer Training: Strategies for the Modern Learner

Training Tips with Dave Derington, Gainsight

How Customer Training Fits Into the Sales Enablement Ecosystem

Announcing Your Guide to the B2B Customer Enablement Landscape

[New eBook] 3 Ways to Create a Best in Class Training Plan

Innovation (or Lack Thereof) in the LMS Industry

5 Must-Read Articles on Video in eLearning

Should eLearning be Free?

Back to School: 3 Steps to an A+ Customer Training Plan

Training Tips with Rita Patterson, Manager, Customer Education at PayScale

The Importance of Customer Education Data

The Complete Customer Onboarding Checklist

6 Must-Read Articles on Training in Customer Success

The Problem with Using a Higher Ed LMS for Customer Training

Learn How to Select an LMS for Customer Training

Meet Brigitte Bright, Account Executive at Skilljar

Skilljar Releases Enhanced Salesforce LMS Integration to Drive Powerful Customer Training Insights

What's Your Training Team's Philosophy? Adoption vs. Revenue

How to Take Your Training Data One Step Further

[Slide Deck] A Guide to Marketing Customer Training

The Current State of Training Data

Training Tips with Lynn Juve, Product Training Manager at Smartsheet

Meet Casey Schumacher, Sales Development Rep at Skilljar

Ask a CSM: Q&A With Adam Pifer, Outreach

How to Motivate Customers to Complete Training

[New eBook] How to Use Customer Training Data to Make Better Business Decisions

Social Media and Millennial Learning Habits

Smart Technology and the Millennial Learner

Meet Dean Spalding, Customer Success Manager at Skilljar

FocusOn Learning - A Conference True to Its Name

Training Tips: How to Keep Students Engaged in Training

[Webinar Recap] How to Demonstrate the ROI of Customer Training

How the Internet Impacts Millennial Learning Habits

Meet Colin Spikes, Solution Architect at Skilljar

Skilljar Announces New Website Launch

Ask a CSM: Q&A With Erin Phelps, Cvent

Content Planning Map: A Template for Training Teams

[New eBook] Training for a Millennial Audience

The Science of eLearning

Meet Nathan Bennett, Sales Development Rep at Skilljar

Article Recap: How to Create Learning Pathways That Scale

Meet Joel Bauer, Sales Development Rep at Skilljar

CEdMA Training Leadership Conference Recap

[Webinar Recap] How to Map Your Customer Training Journey & Plan for Growth

Creating a Holistic Training Ecosystem

Promoting Training Through Social or Paid Channels

Selling Training: An Overview of Skilljar's Payment & Data Improvements

Key Takeaways from Gainsight Pulse

Using Email to Drive Course Completions

Training Tips: What is the Most Effective Type of Training?

Meet Pam Dodrill, VP of Customer Success at Skilljar

Ask a CSM: Q&A With Lauren Duvauchelle, Simply Measured

[New eBook] How to Market Customer Training

Building a Business Case for Customer Training: Highlight Potential Revenue Generation

Meet Brendan Mullan, Sales Development Rep at Skilljar

Building a Business Case for Customer Training: Provide Potential Cost Savings

Pam Dodrill Joins Skilljar as New VP Customer Success

[Webinar Recap] Building a Customer Onboarding Program: The Keys to Success

Building a Business Case for Customer Training: Outline Your Pain Points

Skilljar Launches GoTo Integration to Support Instructor-Led Training Experiences

Training Tips: Showing the Value of Training to Others in the Company

The Gamification Dilemma

Ask a CSM: Q&A With Cherise Thielen, PayScale

[New eBook] Building a Business Case for Customer Training

4 Onboarding Mistakes & How to Avoid Them

Key Takeaways from the Learning Solutions Conference and Expo

Learning to Run: A Well-Established Training Program

Learning to Walk: A Developing Customer Training Program

Training Tips: What's The One Tool You Can't Live Without?

5 Signs It's Time to Revamp Your Customer Training Strategy

Responding to 5 Common eLearning Criticisms

Learning to Crawl: The Early Stages of Customer Training

Meet Suen Hannon, Sales Development Rep at Skilljar

Key Takeaways from the ATP Innovations in Testing Conference

[New eBook] The 3 Stages of Customer Training Development

3 Questions to Ask Before Building Your Customer Training Program

Ask a CSM: Q&A With Levy Sinyor, LinkPoint360

The Anatomy of a Training Course: Popular Lesson Types

Training Strategies for Customer Success

The Anatomy of a Training Course: Types of Content

[Webinar Recap] Creating the Perfect Training Course

Meet Harry Fleming, Software Development Engineer at Skilljar

The Anatomy of a Training Course: Number of Lessons

Ask a CSM: Q&A With Corey Spivey, Box

[New Study] The Anatomy of a Training Course

Meet Omar Griffin, Software Development Engineer at Skilljar

How to Use Email to Market Your Training

Meet Rachel Martinez, Content Marketing Manager at Skilljar

Meet Shaun Fulmer, Business Development Rep at Skilljar

Customizing Content for Internal Satisfaction

Creating a Customer Training Strategy: Pricing and Packaging

[Webinar Recap] How to Create a Successful Customer Training Strategy

2017 Trends in eLearning

Ask a CSM: Q&A With Taylor Toohey, InVision

Skilljar Wins Brandon Hall Award - Best Advance in Learning Management Technology for External Training

Creating a Customer Training Strategy: Objectives

Why Your Organization Needs a Customer Training Strategy

[New eBook] How to Create a Customer Training Strategy

From Cost Center to Profit Center - Packaging Training

Meet Tali Malott, Operations Coordinator at Skilljar

Transitioning Training from Cost Center to Profit Center

5 Tips for Creating Mobile Learning

Ask a CSM: Q&A With James Kaiser, Moz

How To Market Your Training

[Worksheets] Best Practices for Launching an LMS

4 Tips for Creating Onboarding Content

[Webinar Recap] Data-Driven Customer Training

Why You Need a Customer Onboarding Program

Skill-Jargon: Commonly Used eLearning Terms and What They Mean

5 Reasons We Are Thankful For An LMS

Ask a CSM: Q&A With Vikki Pope, MapAnything

2017 Customer Success and Training Conferences

What I Learned at CEdMA Fall Conference 2016

How Video Content Impacts Customer Training Completion Rates

5 Tips to Boost Participation In Your eLearning Course

How Session Times Impact Customer Training Completion Rates

How SCORM Impacts Your Customer Training Completion Rates

How To Launch a New LMS

Meet Tyler Simons, Sales Development Rep at Skilljar

How to Plan Your LMS Launch

Ask a CSM: Q&A With Sean Pinegar, Tenfold

5 Tips for Making Awesome Video Training

How to Define and Scope Your LMS Launch

Meet Bill Lawler, VP Sales at Skilljar

[New Study] Customer Training Completion Rates

Meet Chip Cressman, Web Development Engineer at Skilljar

What Is Training Operations?

Meet Erynn Williams, PR & Marketing Intern at Skilljar

Ask a CSM: Q&A With Lauren Berry, Simply Measured

What Is An Instructional Designer?

Escaping Help Center Hell: Onboarding Customers in a Stress-Free Way

Meet Sara Robba, Customer Success Manager at Skilljar

Bill Lawler Joins Skilljar as New VP of Sales

What Does a Customer Trainer Do?

Skilljar Launches Business Intelligence Connector to Deliver Customer Training Insights

Why Your LMS Needs to Integrate With Salesforce

Why You Need a VP of Training

[New eBook] How to Build a Customer Training Team

Meet Adrienne Domingus, Software Development Engineer at Skilljar

3 Reasons Why Product Managers Make the Best Startup Founders

Ask a CSM: Q&A With Zach Hawley, InsightSquared

Skilljar Launches WebEx Integration to Help Leading Enterprises Scale Virtual Customer Training

Why Customer Support Is Important

Why You Need Professional Services

[New eBook] Best Practices For Launching an LMS

Meet Linda Schwaber-Cohen, Training Manager at Skilljar

What Is Customer Marketing?

Meet Matt Buchan, Director of Finance at Skilljar

What Is Customer Success Operations?

Ask a CSM: Q&A With Kristine Olson, Digital Guardian

CSMs: What They Are & Why You Need Them

Choosing an LMS: Build or Buy?

[New eBook] How to Build a Customer Success Team

4 Incentives for Completing Training

Meet Natalie Lee, Our Summer Intern!

How to Integrate Training with Communities

Why Enterprises Should Work with (Proven) Startups

Ask a CSM: Q&A With Brooke Simmons, Outreach

4 New Places to Find Customer Trainers

The Benefits of Instructor-Led Training

Skilljar Launches Pardot Integration to Help Leading Enterprises Scale Customer Education

The Benefits of On-Demand Training

[New eBook] How to Choose Between On-Demand and Instructor-Led Training

Are You Delivering Customer Training, Learning, or Education?

5 Best Practices for Creating Compelling Customer Training Content

Ask a CSM: Q&A With Amanda Truscott, Function Point

5 Ways to Be a Good Customer

How to Measure Customer Health Using Training Data

How BECU Uses Online Training as Lead Generation

[New eBook] How to Use Online Training for Lead Generation

3 Easy Ways to Launch 1-to-Many Customer Onboarding

3 Business Models when Charging for Training

How to Increase CSM Productivity on a Limited Budget

How to Measure the ROI of Customer Success Training

7 Problems You'll Face As You Scale Customer Training

How to Measure the ROI of Customer Onboarding

5 SCORM Settings You Forgot to Change

Who Should Own Customer Marketing?

How to Measure the ROI of Training for Marketing

New eBook - How to Measure the ROI of Customer Training

The Ultimate Guide to SaaS Metrics

Why You Need an Extended Enterprise LMS

4 Reasons Why External Learners Are Different Than Employees

Meet Molly Barber, Customer Success at Skilljar

How to Train the Extended Enterprise

New eBook - Choosing an LMS for Customer Training

How to use Training for Customer Success and Support

Meet Heidi Grey, Business Development at Skilljar

New Feature: Course Catalog Search

How to use Training for Customer Onboarding

Skilljar for Salesforce Launches on the Salesforce AppExchange

How to use Training for Customer Marketing

New eBook - The Guide to Customer Lifecycle Training

Skilljar Joins Microsoft Azure Marketplace with Active Directory Integration

How to Improve Your Customer Onboarding ROI

How to Increase the Effectiveness of Customer Onboarding

Meet Rob Simmons, Account Executive at Skilljar

Using Agile for Developing Training Content

4 Customer Benefits from On-Demand Training

Pioneer Square Food Trucks: Integrating Twitter and Slack via Zapier

How to Scale Customer Onboarding

Skilljar Whistler Trip

Skilljar Joins Marketo LaunchPoint to Help Leading Enterprises Scale Customer Training

10 Strategies for Customer Onboarding

Happy New Year from Skilljar

New Feature: Fill in the Blank Quiz Questions

2016 Customer Success and Training Conferences

4 Roles for Your Customer Onboarding Team

3 Strategies for Automating Customer Onboarding

New Feature: Optional Course Registration Email Notifications

3 Ways to Use Training for Customer Onboarding

New Feature: Editing Student Course Progress and Enrollment

New Feature: Bulk Add Live Training Attendees

How to Connect Twitter Lead Generation Cards to Hubspot

10-Step Checklist for Customer Onboarding

Skilljar Wins Brandon Hall Award - Best LMS for External Training

Skilljar Receives Enterprise-Ready Rating from the Skyhigh CloudTrust™ Program

Scaling Customer Success: Our Quarterly Business Review (QBR) Template

4 Lessons From Becoming a Salesforce ISV Partner

How Amazon Did (And Didn’t) Prepare Us To Be Startup Founders

Integrating Skilljar LMS with Influitive

How to Get a Job at a Startup

New Feature: Live Trainings Listed on Course Details

New Feature: Integrating a Remote Proctored Exam

The Customer Success Stack

Faster Analytics, Plus Student's Group and Course Completed Date

New Feature: Add & Remove Live Training Attendees

New Feature: Skilljar Site Status Updates

Skilljar Raises $2.6M to Scale Customer Training

New Feature: Bulk Promo Code Options

New Feature: Updated Skilljar Zapier Triggers

Skilljar is now part of the Okta Application Network!

New Feature: Live Training Email Confirmation

New Feature: Expanded Enrollment Analytics

Customize Your Training Course Certificates

New Feature: Training Course Completion Email Notifications

New Course Management Functionality

Advanced Access Code Settings

Online Training Course Certificates

Customize Your Course Catalog Header

Integrating Skilljar LMS with Marketo

New Feature: Live Training

New Feature: Domain Access Settings

3 Keys to a Customer Education Program

New Feature: Custom Certificate Background

New Feature: Advanced Course Registration Settings

Catalog Visibility

5 Unique Features for Customer Training

3 Benefits of Self-Paced Training for Customer Onboarding

New Feature: Invite Admin Users

Assigning Trainees to Analytics Groups

Registration for Online Training

What is Customer Success Software?

How to Budget for Outsourced eLearning Content

Skilljar LMS Publishing Settings

Skilljar LMS - Announcing New Features for April 1st

The Four C's of the Extended Enterprise

How eLearning Pros Create Online Quizzes

Training for the Sharing Economy Workforce

Skilljar LMS Advanced Course Settings

3 Common Skilljar LMS Integrations

New Feature: LinkedIn Certificates

Native Video Hosting on Skilljar LMS or Embedded Video?

How Certificates Impact Online Training

3 Ways to Increase Training Adoption for Customer Success

New Feature: Custom CSS Styling and Javascript Analytics

Using On-Demand Training for Lead Generation

SCORM or Built-in Course Authoring: How to Create Your Content

New Feature: Advanced Analytics and Reporting

How to Price Your Online Course

What You Need to Know About Delivering SCORM on Mobile

New Feature: Analytics Managers

New Feature: Custom Registration Fields

LMS Pricing Models: What's an Active User?

Salesforce Integration: How to Connect your LMS and CRM

New Feature: Analytics by Group

New Feature: SCORM 1.2 Support

The Guide to Customer Lifecycle Training [Free eBook]

Tips and Trends: Skilljar's Top Blog Posts of 2014

Benefits of an Online Training Platform

Upcoming EU VAT changes for online courses

New Feature: Course Credits

New Feature: Course Catalogs

Mobile Learning: What to Look for in an LMS

New Feature: Require Sequential Lesson Flow

Top 3 eLearning Predictions for 2015

3 Reasons to Offer On-Demand Training

Is your LMS ready for Google's mobile changes?

New Feature: Custom Course Layouts

New Feature: Certificates

4 Ways to Increase Your Training ROI

Time on Site Analytics Launch

DevLearn 2014 Recap

Extended Enterprise Training 101

4 Metrics for Measuring Training ROI

New Analytics: Active and New User Reports

Using Your Own Payment Gateway (Your E-Commerce Options)

What is an LMS?

New Feature: Limited Time Access

Choosing an LMS for Customer Training

The Top 5 eLearning Acronyms (And What They Mean)

Meet Morgan Marks, Engineering Intern at Skilljar

New Feature: Customize Your Online Lesson Display

Bulk Upload Tool Launches

3 Reasons Why You Need an Introduction to Your Online Course

A Guide to 4 Methods of Customer Training: The Pros and Cons

Online Course Builder Launches Cloning Tool

Corporate Licensing Now Available

New Quizzing Feature Launches

New Feature: Custom Web Analytics for your Online Courses

Announcing Bitcoin for online education

New Feature: Zapier Integration

Meet Keegan Wincewicz, PM Intern at Skilljar

A Guide to Video Production

Meet Samy Lanka, Software Development Intern at Skilljar

Four Ways Special Use Promo Codes Can Improve Sales

New Features: Private Courses, Custom Theme and More

Skilljar Launches Course Analytics

The 4 Methods of Customer Training and How They Impact Your Business

How to Create Great Video Content: Animated Video

New Features: HTML Editor & Publish a Course

How Online Courses Can Transform your Business Strategy

Online Course Management Tools Launched

Increase Sales using Promo Codes with these Four Channels

Streaming-Only vs. Downloading: How to Deliver Your Videos

Introducing Skilljar and Instructor Dashboard feature

How to Create Great Video Content: Part 4 (Talking Head)

How to Create Great Video Content: Part 3 (Screencast)

How to Create Great Video Content: Part 2 (Narrated PowerPoint)

How to Create Great Video Content: Part 1

New Features on Everpath: PayPal and Website Redesign

The Key to Successful Content Marketing (Psst: It's not Great Content)

How to Use Promo Codes for Marketing

How Online Learning Will Empower the Teacher

5 Tips to Start Creating Effective Online Lessons

New Features on Everpath: Storefront and Social Sharing

New Year’s Resolution: Learn Something New

Learner Spotlight: How Shane Learned Design

Project Management Certifications - CAPM or PMP?

Everpath is part of TechStars Seattle 2013!

Everpath reaches visitors from 147 countries!

Learner Spotlight: How Aileen Learned Excel Macros

2 Introduction to Programming Courses from Udacity

Announcing our Getting Started Guides

New courses from Modern Lessons

Getting started with SQL

Getting started with website frameworks: Django, Ruby on Rails, and more

Getting started with Excel Macros

Bringing Coursera's university lectures to the developing world

Getting started with Android programming

Sweepstakes at General Assembly and Skillshare

The 3 stages of online learning

Everpath reaches visitors from 100 countries!

6 items to consider when choosing an online course

Monday Productivity Pointers

How to decide if you're a front-end or a back-end programmer

10 Free Coursera Classes starting next Monday, June 24

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