Seasoned Skillets: Hannah Anderson, Implementation Manager

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets) are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Hannah!

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Topics: Meet Skilljar

How Skilljar uses Skilljar for Customer Onboarding

As a Manager of Customer Implementation at Skilljar, I’m familiar with the challenges and frustrations that typically accompany customer onboarding. Skilljar is the leading Customer Training Platform, and we work with hundreds of technology companies of all sizes to accelerate product adoption and increase customer retention.

Because we use Skilljar ourselves, we understand what it’s like to build and implement a customer onboarding program and can empathize with our customers’ frustrations. At Skilljar, we don’t just talk the customer education talk, we walk the walk. And here’s a peek of how we did it.

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Skilljar Selected by Aragon Research as a 2019 Hot Vendor in Learning

Seattle – June 5, 2019 - Skilljar, the leading customer training, and education platform, has been selected as a 2019 Hot Vendor in Learning by Aragon Research. Aragon’s Hot Vendor reports recognize noteworthy, visionary and innovative vendors in a variety of key technology markets. Skilljar is one of four companies in the learning space that will be recognized with this honor at Aragon Research’s annual Hot Vendor, Innovation and Women in Tech award ceremony on December 5, 2019, in Silicon Valley.

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Customer Education Careers - Summer 2019


At Skilljar, we are frequently asked for candidate referrals in customer education. Here's a quick roundup of open opportunities that have come our way (in no particular order). 

Have an opening you'd like us to post? Let us know at marketing@skilljar.com or in the comments!

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Topics: careers

Seasoned Skillets: Mike Howard, Customer Success Manager

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Mike!

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Topics: Meet Skilljar

[Webinar Recap] Customer Education Strategy 101

In our recent webinar, Erika Dunham, Director, Education Services at UserZoom, discussed how to strategically develop a Customer Education program. Mindful of how overwhelming it can be to develop a Customer Education program from scratch, Erika shared three key components to focus on during the process: content, technology, and engagement.

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Topics: Webinars & Events

[eBook]: Building a Business Case for Customer Training

When you're entrenched in the day-to-day details of your Customer Education program, it's easy to tell when you're experiencing roadblocks. But your CEO and other decision makers at your organization may not be aware of these issues or understand why it is important to them. In short, they don't understand why the should care about customer training.

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Topics: Training

Recap: Technology Services World (TSW) San Diego 2019

Last week, I, along with several other Skilljar team members, traveled down to sunny San Diego for the Technology & Services World Conference (TSW), hosted by TSIA. TSW is a one-of-a-kind event bringing technology Services, Sales, and Product Teams together to network and learn about the latest tech industry trends.

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Topics: Customer Success

Seasoned Skillets: Kris Ekenes, Software Engineer

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Kris!

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Topics: Meet Skilljar

[eBook]: Three Keys to Unlocking a Successful Customer Education Program

Regardless of the industry or vertical, Customer Education is a critical facet of any business. And across the hundreds of technology and software companies we've worked with over the years, we’ve learned that the most successful customer education programs share characteristics in three key attributes: strategy, content, and technology. 

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Topics: Training

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