Skilljar Blog

10-Step Checklist for Customer Onboarding

Posted by Sandi Lin on December 8, 2015

If customer success is the key to sustainable business growth, then customer onboarding is the key to sustainable customer success.

Timely and proactive onboarding is the important first step for your customers to gain value from your product or service.


We've assembled a free 10-Step Checklist for Customer Onboarding, with different strategies you can use to create a comprehensive onboarding program. Most likely you're already using a few of the 10 Steps - this is a quick way to get more ideas on how to round out your program.

We'll be diving into each step in-depth over the next few weeks. If you'd like to follow along, download our free checklist for customer onboarding today!

   Free Checklist - Download Now

Topics: Customer Success

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