Skilljar Blog

[New eBook] How to Build a Customer Training Team

Posted by Danie Zaika on September 6, 2016


When fully scaled, many Customer Training teams provide multiple learning delivery options to best serve their customer base. In addition, training teams are sometimes responsible forother aspects of customer knowledge management, including community forums and help documentation.

  • How a typical Customer Training team is structured
  • Sample job descriptions for each role
  • Why each position is important (from the experts themselves!)

...and more.  Click to download the full guide below!


Topics: Training

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