When fully scaled, many Customer Training teams provide multiple learning delivery options to best serve their customer base. In addition, training teams are sometimes responsible for aspects of customer knowledge management, including community forums and help documentation.
Download “How to Build a Customer Training Team” to learn:
- How a typical Customer Training team is structured
- Sample job descriptions for each role
- Why each position is important (from the experts themselves!)
…and more. Click to download the full guide below!
{{cta(‘abbcf0b8-9061-45de-a998-7a210d7811a5’)}}