Skilljar Blog

From Skilljar's CEO: Announcing Our Next Chapter

Posted by Sandi Lin on March 14, 2018

Skilljar founders.jpg

Today we announced our $16.4 million Series A funding from new investors Mayfield and Shasta Ventures, with participation from our existing investor Trilogy Equity Partners. As part of the financing, we’re excited to welcome Rajeev Batra from Mayfield and Doug Pepper from Shasta to the Skilljar board.

When my co-founder Jason and I left Amazon in 2013, we knew broadly that we wanted to build an enduring, customer-centric company that uses technology to expand the scope and impact of online learning. Since then, in partnership with our incredible customers and our talented team, we’ve built an innovative, industry-leading product that is transforming how companies onboard, train, and enable their customers and partners.

The concept of customer training and enablement isn’t entirely new. However, prior to Skilljar, the existing solutions for customer training were manual, reactionary, and unreliable. Now, thanks to the subscription economy, companies must continuously demonstrate value to their customers - month after month, year after year. As a result, companies are realizing the mission-critical importance of proactive and scalable customer training for both initial product adoption and long-term revenue growth.

With Skilljar’s customer training platform, we are incredibly proud to help our customers accelerate customer onboarding, drive millions of dollars in incremental revenue, build brand differentiation, and improve operational efficiency. We are eternally grateful to our customers for their feedback and input, and are honored to be trusted with such a critical part of their businesses.

Skilljar’s next chapter will be a lot of fun. Rajeev and Doug are highly experienced SaaS experts with decades of industry experience - we are thrilled to be working with them on taking Skilljar to the next level. Some of the things I’m particularly excited about include:

  • Raising the profile of customer training as a powerful driver of revenue and success by sharing more stories of how our clients are measurably impacting business results;
  • Building an even stronger community to share ideas and best practices for customer training and enablement, including holding our first user conference and creating a Customer Advisory Board;
  • Continuing to expand our world-class product capabilities in partnership with our customers - doubling down on our existing strengths in analytics, payments, and integrations (we already partner with Salesforce, Marketo, Okta, Cisco WebEx and more); and
  • Growing our phenomenal team of Skillets and working together to build a values-driven culture and workplace! Check out our open positions here!

Finally, Jason and I would like to share a heartfelt “Thank You” to all of our early customers, employees, and investors. It takes a village to build a company, and we are so incredibly proud, grateful, and appreciative of the trust and support you’ve given to us over the years. We believe that Skilljar has a truly unique opportunity to lead the customer training and enablement revolution - and together with our new investors, thank you for partnering with us as we take the next step in our journey!

Sincerely,

Sandi Lin

CEO and Co-Founder, Skilljar

P.S. For more information about our raise:

Skilljar Press Release

Forbes Article

Rajeev's Blog Post 

 

 

 

 

Topics: Skilljar News & Press

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