Skilljar Wins 'Best Learning System 2019' from Talented Learning

We are thrilled to share that Skilljar has been awarded Best Corporate Extended Enterprise Learning System by industry expert John Leh of Talented Learning.

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Topics: Skilljar News & Press

Skilljar Wins Fourth Consecutive Brandon Hall Group Excellence in Technology Award

Skilljar, the leading Customer Training Platform for enterprises, today announced that it has won a Brandon Hall Group Excellence in Technology Award for the fourth consecutive year. Skilljar was awarded silver in the Best Advance in Learning Management Technology for External Training category.

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Skilljar Hosts Leaders in Customer and Partner Education at Inaugural Conference

SEATTLE--()--Skilljar, the leading Customer Training Platform for enterprises, recently wrapped up its inaugural customer conference, Skilljar Connect 2018. Over 150 executives from more than 40 companies came together to share best practices and deep insights about customer and partner training. The companies represented at Connect 2018 included Autodesk, Avalara, Cisco, MapR, Zuora, Zendesk, and more.

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Introducing Skilljar’s Zoom Integration: Create and Manage your Zoom Live Training Events Directly from Skilljar

When customer education teams design programs to successfully onboard, engage, and retain customers, they have three types of training to choose from: self-paced, online training; live, instructor-led training (in-person or virtual); or a blend of both self-paced and instructor-led training.

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Topics: Features, Integrations, Skilljar News & Press

Skilljar Launches Zendesk App to Empower Customer Service Teams with Training Insights

Seattle, WA - Skilljar, the leading customer training platform, today announced the launch of its app that extends Zendesk, Inc.’s cloud-based customer service platform. The integration enables mutual customers to seamlessly access Skilljar training activity next to support tickets on their Zendesk dashboard. Agents using the Zendesk interface can then provide more informed responses and target content recommendations, based on prior customer training activity in Skilljar.

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Skilljar – Customer Training Transforming Customer Experience and Success

*This post originally appeared on LinkedIn on 3/14/18 

By: Rajeev Batra

The defining mantra for businesses today is customer experience. While, products and services need to be easy to understand and intuitive to use, great training is key to making customers successful and lifelong advocates. One only needs to look at Apple and its Genius Bars in how seriously it takes educating its customers despite the intuitive and easy to use nature of its products. The need to continuously equip customers with the knowledge to use products and services is even more acute in the B2B world, where complexity is higher and often more is at stake for both the buyer and seller. In the modern service economy products are increasingly sold as a subscription, where delivering a superior customer experience is a constant, requiring that users know how to use a product cold. 

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From Skilljar's CEO: Announcing Our Next Chapter

Today we announced our $16.4 million Series A funding from new investors Mayfield and Shasta Ventures, with participation from our existing investor Trilogy Equity Partners. As part of the financing, we’re excited to welcome Rajeev Batra from Mayfield and Doug Pepper from Shasta to the Skilljar board.

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Skilljar Receives “Best Customer LMS” in the 2017 Talented Learning LMS Awards

SEATTLE - Skilljar, a cloud-based learning management system (LMS) platform for enterprises and their customers, announced today that it has been named the “Best Customer LMS” in the 2017 Talented Learning LMS Awards.

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Topics: Training, LMS, Skilljar News & Press

Skilljar Wins Third Consecutive Brandon Hall Award - Best Advance in Learning Management Technology for External Training

SEATTLE - Skilljar, a cloud-based Learning Management System (LMS) for enterprises and their customers, announced today that for the third year in a row, Brandon Hall Group has awarded them Silver for excellence in the “Best Advance in Learning Management Technology for External Training” category.

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Topics: Training, LMS, Skilljar News & Press

Skilljar Announces Successful Completion of SOC 2 Type II Security Examination

SEATTLE - Skilljar, a cloud-based learning management system (LMS) platform for enterprises and their customers, announced today the successful completion of its Service Organization Control (SOC) 2 Type II audit by an independent CPA firm.

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