---
title: [Webinar Recording] The Essential Principles of Great Customer Onboarding
description: In this webinar with Training Industry, you'll learn how to create a sophisticated onboarding program backed with relevant metrics and a clear path to value.
image: https://blog.skilljar.com/hubfs/iStock-829400542.jpg
---

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# \[Webinar Recording\] The Essential Principles of Great Customer Onboarding

[Webinars & Events](https://blog.skilljar.com/topic/webinars-events)

By [Rachel Martinez](https://blog.skilljar.com/author/rachel-martinez) on February 27, 2018  | 1 minute read 206

![iStock-829400542.jpg](https://blog.skilljar.com/hs-fs/hubfs/iStock-829400542.jpg?width=559&name=iStock-829400542.jpg)

Want to create an onboarding experience that sets your customers up for success? It’s not enough to simply send a welcome email and leave users to their own devices. To improve customer retention and engagement, you need a sophisticated onboarding program backed with relevant metrics and a clear path to value.

In this webinar with Training Industry, we’ll discuss:

- Onboarding program design
- Pricing and packaging training
- Understanding training ROI

...and more. [View the recording here!](https://www.trainingindustry.com/webinar/strategy-alignment-and-planning/the-essential-principles-of-great-customer-onboarding/)

[![great-customer-onboarding](https://no-cache.hubspot.com/cta/default/433512/cbc92ae0-5056-4e57-9364-eea59e618506.png)](https://cta-redirect.hubspot.com/cta/redirect/433512/cbc92ae0-5056-4e57-9364-eea59e618506)

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