In my last post, I discussed microlearning video lessons and why they are an effective and efficient investment for your Customer Education program. With that background established, let’s move into the how of developing and implementing bite-sized content for students to access in their time of need. Particularly for organizations just starting to build their programs, those with small teams, or companies with limited budgets, we at Skilljar often recommend taking a Crawl, Walk, Run Approach to content creation.

At Skilljar, one of the most common challenges we hear from our customers is determining what content to create, and in what format. Whether or not you have an existing archive of content that can be repurposed, it is easy to become overwhelmed by the variety of lesson formats available - from live and recorded webinars, to worksheets, slide presentations, PDF infographics, quizzes, and more. To pare things down, one channel I regularly recommend customers take advantage of are what we call microlearning lessons.

We’re excited to announce that our new course series, Analytics Fundamentals, is now available on Skilljar Academy.

At Skilljar, we don’t just talk the Customer Education talk, we walk the walk. That’s why we’re thrilled to announce that a new course series, Marketing Fundamentals, is now available on Skilljar Academy, our very own customer training platform. 

Introducing Skilljar Academy

We’re excited to announce the launch of Skilljar Academy! Skilljar Academy is your guide for launching or expanding your training program on Skilljar. Whether you’re an expert or just getting your feet wet, you’ll find tons of guidance, information, and best practices.