---
title: "[Webinar Recap] Building a Customer Onboarding Program: The Keys to Success"
description: In this webinar with Amity on Wednesday, 5/3/17, we discussed how to implement an effective onboarding program that drives customer success.
image: https://blog.skilljar.com/hubfs/Building%20a%20Customer%20Onboarding%20Program%20Webinar-3.png
---

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# \[Webinar Recap\] Building a Customer Onboarding Program: The Keys to Success

[Training](https://blog.skilljar.com/topic/training), [Webinars & Events](https://blog.skilljar.com/topic/webinars-events)

By [Rachel Martinez](https://blog.skilljar.com/author/rachel-martinez) on April 25, 2017  | 1 minute read 248

Customer onboarding is crucial for SaaS companies looking to drive recurring revenue. It allows you to improve users’ time to value, which leads to increased renewals.

In our latest webinar with Amity, which took place on *Wednesday, May 3 at 10am ET, we shared insights on the 3 Ps of customer onboarding: people, process, and product.*

**In this webinar, you will learn:**

- The essential components of every customer onboarding program
- Tips and tricks for improving the onboarding experience for customers
- How to lay the groundwork for customer success throughout the onboarding process

…and more! [Click here to access the full recording](http://customer-success.getamity.com/h/i/342294990-building-a-customer-onboarding-program-the-keys-to-success-webinar-recording/216858).

 

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