Laura Miller

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Recent Posts

Seasoned Skillets: Linda Schwaber-Cohen, Senior Product Marketing Manager

‘Seasoned Skillets’  is our blog series designed to showcase the Skilljar team behind the business. These folks (aka Skillets) are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Linda!

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Topics: Meet Skilljar

[Customer Spotlight] Digital Process Automation Leader Secures 150+% Higher ARR for Training Customers

Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. Over the coming months, we will highlight companies whose Customer Training Programs have successfuly addressed specific business needs.

This week, we’re profiling Nintex, the global leader for process management and automation. The Nintex Workflow Platform helps clients accelerate progress on their digital transformation journeys.

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Topics: Training

Seasoned Skillets: Lailani Lee, Director of Account Management

‘Seasoned Skillets’  is our new series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. First up, Lailani!

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Topics: Meet Skilljar

[Customer Spotlight] How Procore Certified 85,000 Users and Launched a Successful Online Onboarding Platform

Procore Technologies is the world’s leading construction management software, connecting people, applications, and devices in a single, unified platform for construction professionals.

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Topics: Training

NEW eBook: The Definitive Guide to Customer Education Metrics

At Skilljar, we’ve partnered with hundreds of customers of all sizes in building and scaling customer education programs. Whether your company is a fast-growing SaaS startup or a multinational conglomerate, customer education is an essential driver of product engagement, customer retention, and growth.

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Topics: Analytics & Metrics

Data-Driven Customer Education: Skilljar Connect 2018 Panel

2019 may be in full swing, but that doesn’t mean your Customer Education Program (CEP) is set for the year. An effective CEP requires regular review and revision to ensure the content maintains relevancy. While a quick “gut-check” may seem sufficient, the key to maintaining and expanding your Customer Education Program is to use data to inform the changes you do (or do not) make.

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Topics: Analytics & Metrics

[Webinar Recap] The Case for User-Level Onboarding in the Age of the Customer

In last week’s webinar with Gainsight, Coastal Cloud and Conversica, our panelists shared their thoughts on the role of onboarding in customer success and addressed the need for user-level, rather than account-level onboarding.

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Topics: Webinars & Events

Skilljar Wins 'Best Learning System 2019' from Talented Learning

We are thrilled to share that Skilljar has been awarded Best Corporate Extended Enterprise Learning System by industry expert John Leh of Talented Learning.

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Topics: Skilljar News & Press

[Case Study] How Zenefits Reduced Support Tickets by 5% with Customer and Partner Education Initiative

The Zenefits People Platform brings everything HR into one radically simple, single app, putting benefits, payroll, and HR access in the pockets and at the fingertips of employees at America's small and mid-sized businesses. 

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Topics: Training, LMS

Gatsby's Got Nothin' on Us

The Seattle streets may be covered in snow today, but the real winter party was this past weekend when the Skilljar team took to the speakeasy for a swanky evening of camaraderie. It was simply the bee's knees, the cat's meow and an all-around swell evening. 

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