Skilljar Blog

New Feature: Invite Admin Users

Posted by Sarah Southerland on Apr 20, 2015 3:16:15 PM

We've got another new feature for you! With our newest feature, you can easily invite new admin users to your dashboard to view analytics, as well as manage training. 

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Topics: New Features

Assigning Trainees to Analytics Groups

Posted by Sarah Southerland on Apr 17, 2015 3:46:00 PM

We've launched three new features to streamline the process for managing analytics groups. Our newest features enable new trainees to be automatically assigned to groups. You can still assign an existing trainee to a group, just as you could when we introduced the abilty for trainers to view analytics by group. But with our new features, you don't have to manage this process manually. In this article we look at three ways to automatically assign trainees to analytics groups.

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Topics: New Features, LMS

Registration for Online Training

Posted by Sarah Southerland on Apr 14, 2015 4:53:06 PM

The registration process for your online training is an important component of your training integration. It should be easy for learners to find and register for the courses they need. The process shouldn't require a lot of resources from your LMS admin to manage. Additionally, the registration process should support your company's unique needs. In this article, we look at four components of the registration process to consider as you plan your training strategy.

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Topics: LMS

What is Customer Success Software?

Posted by Sandi Lin on Apr 14, 2015 10:29:11 AM

Customer Success is a relatively new term among B2B software companies. It combines elements of account management, customer relationship management (CRM), onboarding, training, implementation, and support in order to help customers successfully adopt and use a product in the long-term.

Previously, customers bought software on multi-year license agreements that required heavy implementation. Once the contract was signed, it was very difficult and expensive to switch providers. In today's subscription economy, many B2B software companies have self-service billing options and customers are able to try many different options before signing up. With fewer human touchpoints and ever-decreasing transition costs, Customer Success has evolved as a practice to help companies proactively manage the health and retention of their customer base.

This article summarizes the different types of software that are commonly used by customer success professionals.

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Topics: Training, LMS

How to Budget for Outsourced eLearning Content

Posted by Sandi Lin on Apr 7, 2015 6:20:00 PM

In addition to finding an online training platform like Skilljar, companies frequently need to outsource some or all of their eLearning content creation. In this article, we describe general expectations for your content budget, based on different scenarios for outsourcing eLearning development.

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Topics: Instructional Design, Creating Content

Skilljar LMS Publishing Settings

Posted by Sarah Southerland on Apr 6, 2015 12:35:11 PM

Once you've created your training content and set up a course, you're ready for the next step: publishing! Publishing is the final step to make your course available for registration. Skilljar's robust publishing tool provides many options to meet your unique training needs. In this article, we review each of these different publishing options. So give yourself a pat on the back for finishing your content (that's the hardest part of the process!), and check out the options below as you get ready to publish your course.

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Topics: New Features, LMS

Skilljar LMS - Announcing New Features for April 1st

Posted by Sandi Lin on Apr 1, 2015 9:00:00 AM

It's April 1st and we're excited to launch some new features that are very much in-demand. Read on for the complete list!

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Topics: New Features

The Four C's of the Extended Enterprise

Posted by Sandi Lin on Mar 31, 2015 3:10:12 PM

According to TrainingIndustry.com, companies spend most of their training dollars (56%) on external audiences, not employees. External audiences are sometimes referred to as the "extended enterprise." However, this is not a commonly known term, even in the eLearning industry. So what types of trainees are part of the extended enterprise? We call them the Four C's - read on to learn more!

Photo by StockMonkeys.com / CC BY

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Topics: Training

How eLearning Pros Create Online Quizzes

Posted by Sarah Southerland on Mar 25, 2015 2:30:33 PM

Here at Skilljar, we offer a built-in quizzing tool for trainers to develop quizzes directly in the LMS. But there are a lot of different tools available for creating online quizzes, and each of these tools have varied capabilities. So we asked a few pros what tools they love using. Here's what we learned.

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Topics: Creating Content

Training for the Sharing Economy Workforce

Posted by Sandi Lin on Mar 22, 2015 3:12:00 PM

With the rise of the "sharing economy," the very nature of how we work is rapidly changing. Nearly 1 in 5 American workers is now part-time, either voluntarily or involuntarily. Recent articles in Time and the New York Times describe how an increasing number of us are earning primary and secondary income by becoming part-time drivers, renting out our rooms, pet-sitting, delivering packages, and more.

For operations managers, the sharing economy's contract workforce presents unique challenges for scaling, onboarding, and ensuring consistent quality experiences in the marketplace. This article summarizes the key challenges and our recommendations for training and development in the sharing economy community.

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Topics: Training

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