Skilljar Blog

Integrating Skilljar LMS with Marketo

Posted by Sandi Lin on Jul 1, 2015 4:49:00 PM

Since Skilljar focuses on training external audiences (customers and partners), many of our clients are already using marketing automation software to scale email communication. Rather than replicate this functionality in Skilljar, we prefer to integrate with existing systems so that clients can leverage best-of-breed tools.

One of the most popular marketing automation systems is Marketo. This post describes how Skilljar clients are integrating our LMS with Marketo today.

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New Feature: Live Training

Posted by Molly Barber on Jun 23, 2015 11:00:00 AM

We are excited to announce our new Live Training feature! Live Training gives instructors the ability to schedule and track live training events - such as classroom trainings, virtual remote trainings, group meetings, and more. 

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Topics: New Features, Training, LMS, Events

New Feature: Domain Access Settings

Posted by Molly Barber on Jun 18, 2015 5:14:00 PM

When creating a training, you should always keep your audience in mind.

Do you want to allow any and everyone to see what you offer in your catalog? What about only those who sign up first? Or even more secure, how about only users who have an access code? We now offer three levels of access settings to choose for your domain.

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Topics: New Features

3 Keys to a Customer Education Program

Posted by Sandi Lin on Jun 6, 2015 4:54:39 PM

At Skilljar, we often work with customer success teams that are seeking to launch and grow their customer education programs. Whether you're a software company selling your product or a training company that's selling content, your prospects can choose from an increasing number of options and are able to switch vendors more easily than ever before.

Providing successful customer onboarding and quality ongoing education are therefore critical to demonstrating product value, improving retention, and fighting customer churn at scale. In this blog post, we'll discuss the 3 keys to running a successful customer education program.

  1. Customer marketing
  2. Customer training
  3. Customer communication

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Topics: Training

New Feature: Custom Certificate Background

Posted by Molly Barber on Jun 5, 2015 1:31:37 PM

We are excited to announce our newest feature! By popular request, we have added the option for instructors to update their certificate's design by uploading their own background image.

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Topics: New Features

New Feature: Advanced Course Registration Settings

Posted by Sarah Southerland on Jun 2, 2015 9:00:10 PM

We're always happy to introduce new features. Today, we'd like to tell you about the advanced course registration settings that are now available to you. These settings will help you achieve your desired course registration process.

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Topics: New Features

Catalog Visibility

Posted by Sarah Southerland on May 28, 2015 9:20:00 AM

We are so excited to announce our newest feature! Now you can customize your course catalog so that courses are only visible to certain students or groups of students. This newest feature enables you to choose what level of visibility each of your courses should have. Let's look at the details!

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Topics: New Features

5 Unique Features for Customer Training

Posted by Sandi Lin on May 1, 2015 12:31:39 PM

What makes customer training unique? When selecting an online training solution, it's important to work with a system that meets your needs, whether that's delivering an online college course, employee compliance, or externally facing training.

Online training solutions like HR systems focus on internal learners, such as employee training. Customer training serves such a different audience, that it requires very different features. At Skilljar, we primarily work with companies that are training customers, channel partners, community members, and 1099 contractors. Read on for 5 unique features to look for when delivering customer training.

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Topics: LMS

3 Benefits of Self-Paced Training for Customer Onboarding

Posted by Sandi Lin on Apr 30, 2015 11:56:39 AM

At Skilljar, our clients are typically looking to both scale and improve their customer onboarding process. "Customer" onboarding also refers to channel partners, 1099 contractors, and community members as well as direct customers. Training sessions are typically driven by customer success managers and delivered either in person or via live video conference using a program like WebEx.

There are many benefits of adding an on-demand, self-paced option for customer onboarding and customer training. Here are the top 3 benefits!

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Topics: Training

New Feature: Invite Admin Users

Posted by Sarah Southerland on Apr 20, 2015 3:16:15 PM

We've got another new feature for you! With our newest feature, you can easily invite new admin users to your dashboard to view analytics, as well as manage training. 

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Topics: New Features

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