Skilljar Blog

Advanced Access Code Settings

Posted by Molly Barber on Jul 27, 2015 9:00:00 AM

Create your desired user experience by customizing the access to your online training course catalog. Choose to give users indefinite access, a set amount of time, or an expiration date for when they are able to view your training courses. Use our advanced Access Code settings to create different experiences for your different users.

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Topics: Course Catalog, Access Codes, Domains

Online Training Course Certificates

Posted by Sandi Lin on Jul 21, 2015 9:15:58 AM

Should you offer course certificates for your online training course? There are great reasons to do so, even if your training course is not compliance-oriented nor accredited in a licensed profession. Certificates range from simple certificates of completion, to social certificates, to proctored and verified certificates.

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Customize Your Course Catalog Header

Posted by Molly Barber on Jul 6, 2015 6:45:00 PM

You can now customize your course catalog header using HTML. With this feature you can add images, adjust your font, make announcements to your customers, and use this space to your full advantage!

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Topics: New Features, Course Catalog

6 Must-Read Articles on Training in Customer Success

Posted by Sandi Lin on Jul 5, 2015 4:51:00 PM

Customer success is a relatively new discipline in both software/SaaS and other industries. An increasing number of companies are recognizing that post-sales customer onboarding, training, and engagement are absolutely critical to long-term success. Using customer training software like Skilljar is key to accelerating time-to-value and improving product adoption at scale.

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Integrating Skilljar LMS with Marketo

Posted by Sandi Lin on Jul 1, 2015 4:49:00 PM

Since Skilljar focuses on training external audiences (customers and partners), many of our clients are already using marketing automation software to scale email communication. Rather than replicate this functionality in Skilljar, we prefer to integrate with existing systems so that clients can leverage best-of-breed tools.

One of the most popular marketing automation systems is Marketo. This post describes how Skilljar clients are integrating our LMS with Marketo today.

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New Feature: Live Training

Posted by Molly Barber on Jun 23, 2015 11:00:00 AM

We are excited to announce our new Live Training feature! Live Training gives instructors the ability to schedule and track live training events - such as classroom trainings, virtual remote trainings, group meetings, and more. 

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Topics: New Features, Training, LMS, Events

New Feature: Domain Access Settings

Posted by Molly Barber on Jun 18, 2015 5:14:00 PM

When creating a training, you should always keep your audience in mind.

Do you want to allow any and everyone to see what you offer in your catalog? What about only those who sign up first? Or even more secure, how about only users who have an access code? We now offer three levels of access settings to choose for your domain.

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Topics: New Features

3 Keys to a Customer Education Program

Posted by Sandi Lin on Jun 6, 2015 4:54:39 PM

At Skilljar, we often work with customer success teams that are seeking to launch and grow their customer education programs. Whether you're a software company selling your product or a training company that's selling content, your prospects can choose from an increasing number of options and are able to switch vendors more easily than ever before.

Providing successful customer onboarding and quality ongoing education are therefore critical to demonstrating product value, improving retention, and fighting customer churn at scale. In this blog post, we'll discuss the 3 keys to running a successful customer education program.

  1. Customer marketing
  2. Customer training
  3. Customer communication

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Topics: Training

New Feature: Custom Certificate Background

Posted by Molly Barber on Jun 5, 2015 1:31:37 PM

We are excited to announce our newest feature! By popular request, we have added the option for instructors to update their certificate's design by uploading their own background image.

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Topics: New Features

New Feature: Advanced Course Registration Settings

Posted by Sarah Southerland on Jun 2, 2015 9:00:10 PM

We're always happy to introduce new features. Today, we'd like to tell you about the advanced course registration settings that are now available to you. These settings will help you achieve your desired course registration process.

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Topics: New Features

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