We recently released the eBook "How to Use Customer Training Data to Make Better Business Decisions," where we discussed the state of training metrics in 2017, and where there is still room to improve. Today's post is about how customer training teams are currently measuring the effectiveness of their programs.
We are very excited to welcome Casey Schumacher to the Skilljar team as a Sales Development Rep!
Casey is in charge of connecting with companies who want to successfully onboard, engage, and retain customers. She connects with training teams from all over the world to disucss their goals regarding customer training and how Skilljar can make those goals reality!
In this edition of our Ask a CSM series, we're chatting with Adam Pifer, Customer Success Manager at Outreach.
Topics: Creating Content
You may think customer training is crucial to the success of your organization. But do you actually have the data to prove it? Chances are, the answer is no.
We recently released the eBook "Creating Engaging Training for a Millennial Audience," where we discussed the three main cultural forces that have impacted millennial learning trends. So far, we've discussed the internet and smart technology. Today's post is about social media and millennial learning habits.
We recently released the eBook "Creating Engaging Training for a Millennial Audience," where we discussed the three main cultural forces that have impacted millennial learning trends. The first trend we discussed was the internet, and today's topic is smart technology.
We are very excited to welcome Dean Spalding to the Skilljar team as a Customer Success Manager!
Dean will be focusing on enterprise and mid-market clients to enable them to successfully implement Skilljar and achieve their business goals.
Mobile, Video, Games - it almost sounds like a list of trends in on-demand training, but to those of us who attended the FocusOn Learning Conference, these were much deeper than surface-level trends. The conference was hosted by the eLearning Guild, and was bursting with enthusiastic training professionals looking to learn new ideas, evolve their strategies and experiment with different content mediums. Attendees ranged from instructional designers to directors and VPs of Learning and Development, with the majority serving internal audiences.