[eBook]: Three Keys to Unlocking a Successful Customer Education Program

Regardless of the industry or vertical, Customer Education is a critical facet of any business. And across the hundreds of technology and software companies we've worked with over the years, we’ve learned that the most successful customer education programs share characteristics in three key attributes: strategy, content, and technology. 

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Topics: Training

Registration is now open for Skilljar Connect 2019!

I’m thrilled to announce that registration is now open for Skilljar Connect 2019, which we will be hosting on November 4th and 5th here in Seattle, Washington!

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Topics: Skilljar News & Press

The new Skilljar Admin Dashboard is now live!

I’m thrilled to announce that the new and improved Admin Dashboard is now live and available to all Skilljar customers. Our goal is to provide you with functionality and an experience that makes it easy to implement and manage your training portal, and our updates are true to that mission.

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Topics: Skilljar News & Press

Customer Education Careers - May 2019


At Skilljar, we are frequently asked for candidate referrals in customer education. Here's a quick roundup of open opportunities that have come our way (in no particular order). 

Have an opening you'd like us to post? Let us know at marketing@skilljar.com or in the comments!

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Topics: careers

[Customer Spotlight] Cisco reaches users across 1,000+ companies with revitalized training

Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. Over the coming months, we will highlight companies whose Customer Training Programs have successfully addressed specific business needs.

This week, we’re profiling Cisco Cloudlock & Umbrella, the leading CASB ad cybersecurity-as-a-service provider and DNS security product.

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Topics: Training

4 Tips to Consider When Developing Content for Adult Learners

One of the most critical considerations when building a successful Customer Education program is developing content that addresses your learners' knowledge needs AND presents the information in a format that is engaging and valuable. While it is common knowledge that different formats appeal to different learning styles, it’s easy to overlook one key factor - the way that busy, modern adults learn is fundamentally different from traditional learning models that were developed for classroom-based formal school instruction.

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Topics: Creating Content

Seasoned Skillets: Joe Kim, Recruiting Coordinator

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Joe!

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Topics: Meet Skilljar

The Skilljar Customer Community is now live!

At Skilljar Connect 2018, we received overwhelmingly positive feedback about how helpful and empowering it was to meet and network with other Skilljar users and members of the Customer Education community. While we are looking forward to meeting again in-person at Skilljar Connect 2019 (November 4th and 5th in Seattle), we also wanted to create an online forum where we could keep the dialogue going throughout the year.

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Topics: Skilljar News & Press

Five Common eLearning Acronyms (And What They Mean)

The eLearning industry is full of acronyms - in fact, the word eLearning itself is shorthand for electronic learning! Interested in learning the common industry jargon? Here is our handy guide to the top five eLearning acronyms.

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Topics: Training

[Webinar Recap] Monetizing Customer Education

In our recent webinar, Maria Manning-Chapman, Vice President Research, Education Services at TSIA, shared best practices and actionable recommendations on monetizing Customer Education programs.

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Topics: Webinars & Events

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