Skilljar team

Recent Posts

Deliver Effective Customer Training with Brain Rules and Haiku Deck

Posted by Skilljar team on February 28, 2018

By: Adam Tratt

We all want lessons to be easy to understand and hard to forget. But for those of us non-designer types, creating customer training materials that live up to this standard can be a frustrating and time-consuming chore.

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Topics: Training, Creating Content, Instructional Design

How Customer Training Fits Into the Sales Enablement Ecosystem

Posted by Skilljar team on September 19, 2017

By: Cory Bray

In this guest post, Cory Bray talks about how he sees customer training fitting into the Sales Enablement Ecosystem, a framework that he and Hilmon Sorey outlined in their book, The Sales Enablement Playbook.

Most software companies pride themselves on making products that are easy to use. While most modern technologies incorporate a user experience that’s superior to those of past generations, that doesn't mean anyone can pick up a product with no guidance and be successful.

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Topics: Training, Customer Success

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