How to Integrate Training with Communities

Many companies offer a variety of education options for their customers and partners. Resources include self-serve knowledge articles, self-paced training, instructor-led training, discussion forums, in-app messaging, email newsletters, and conferences.

Since Skilljar helps companies create beautiful customer training experiences backed by data, we are frequently asked on best practices for seamless experiences. This article provides key tips and ideas for integrating training with communities.

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Topics: Training, Integrations

Skilljar for Salesforce Launches on the Salesforce AppExchange

Today, we announced the general availability of our Salesforce integration on the Salesforce AppExchange. This enables our joint customers to easily view training and certification data, build consolidated reporting dashboards, and trigger smooth training workflows -- all directly from within Salesforce. With this integration, customers are able to seamlessly access onboarding, training, and learning plans in Skilljar's learning management system (LMS), create a complete view of their Salesforce customer relationships, and further accelerate customer success.

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Topics: Integrations

Skilljar Joins Microsoft Azure Marketplace with Active Directory Integration

Today, we announced our partnership with Microsoft Azure Marketplace. This integration enables Active Directory users to seamlessly access onboarding, training, and learning plans in Skilljar's learning management system.

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Topics: Integrations

Pioneer Square Food Trucks: Integrating Twitter and Slack via Zapier

At our Pioneer Square office, we like being able to see the rotating food trucks in Occidental Park. We're likely moving soon, and won't have direct line-of-sight into our daily lunch options.

Solution? We've set up a new Twitter feed that automatically alerts us to the daily food trucks available. Subscribe here: https://twitter.com/psqfoodtrucks

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Topics: Integrations

Skilljar Joins Marketo LaunchPoint to Help Leading Enterprises Scale Customer Training

We're excited to announce our offical partnership with Marketo LaunchPoint™, the most complete ecosystem of marketing solutions. The technology partnership enables seamless integration of Skilljar's fast-growing customer training solution with Marketo's engagement marketing platform.

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Topics: Integrations

4 Lessons From Becoming a Salesforce ISV Partner

Salesforce integration is one of the top asks from Skilljar’s customers. Since Skilljar’s training platform (aka learning management system) accelerates product onboarding and customer success, it makes total sense for our customers to combine Skilljar training and certification data with the Salesforce CRM. 

We began working on a native Salesforce integration earlier in 2015. At the time, we were loosely familiar with Salesforce as a sales tool, and for implementing Single Sign On via SAML (reusing Salesforce credentials to log into Skilljar). But otherwise, we had very little background on the Salesforce ecosystem or the AppExchange. 

Because we were new to the Salesforce ecosystem, we’ve found the ISV approval process to be very challenging to navigate. This post summarizes our lessons learned.

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Topics: Integrations

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