Skill-Jargon: Commonly Used eLearning Terms and What They Mean


Until I began working at Skilljar, I had never been exposed to the LMS and training software industry. I learned quickly that there were dozens of commonly used acronyms and words in this field that I didn’t know. This post is for those of you who have found yourselves frequently having to Google definitions of terms on your journey to finding an LMS. Below is a list of some of the terminology that you will need to know as you learn more about Skilljar and its services.

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Topics: Training, LMS

5 Reasons We Are Thankful For An LMS

Happy Thanksgiving from all of us here at Skilljar! To celebrate the season of giving thanks, we are sharing 5 reasons that we are thankful for Learning Management Systems. 

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Topics: LMS

Ask a CSM: Q&A With Vikki Pope, MapAnything

In this edition of our Ask a CSM series, we're chatting with Vikki Pope, VP of Client Success, MapAnything.

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Topics: Customer Success, Ask a CSM

2017 Customer Success and Training Conferences

Planning which conferences to attend next year? For professionals in customer success, customer training, and customer marketing, here's a handy guide to upcoming events.

We'll keep this list updated as we learn more. The conferences that say TBD are based on the month that they were held in 2016, but no 2017 conference dates have been released yet. If we missed any, let us know in the comments! 

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Topics: Training, Customer Success, Webinars & Events

What I Learned at CEdMA Fall Conference 2016

Recently, I had the pleasure of attending the CEdMA Fall Conference in Wellesley, Massachusetts. CEdMA (Computer Education Management Association) is a professional organization that provides a forum for leaders working in training at technology companies, and hosts bi-annual conferences for its members. Conference sessions covered a variety of topics relevant to the training world - delivery, planning, sales, technology, and organizational trends. The session content, along with meeting so many different training professionals, left me feeling excited to be a part of the training community. Here are my main takeaways from the conference:

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Topics: Training, Customer Success, Webinars & Events

How Video Content Impacts Customer Training Completion Rates

This past October, we released a study on Customer Training Completion Rates, and last week we discussed the study’s findings on how session times impact completion rates. This post is about our findings regarding the impact of video content on training completion rates, and how including videos in your training can raise the course participation and completion.

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Topics: Training, Instructional Design, Creating Content

5 Tips to Boost Participation In Your eLearning Course


Picture this: You are a training manager, and you have been working for months creating a comprehensive customer onboarding course online. After one month of your course being active, your analytics report shows that about half of the customers are dropping out of the training after the third module. Why are they leaving before the training is complete? Have they lost interest in your product, or just your online course?

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Topics: Instructional Design, LMS, Creating Content

How Session Times Impact Customer Training Completion Rates

This past October, we released a study about Customer Training Completion Rates, and how completion rates were impacted by the courses' use of video content, SCORM, and the session times. Last week we discussed how SCORM lessons impact completion rates. Today's post contains some of our results regarding session times and their connection with completion rates.
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Topics: Training, Analytics & Metrics

How SCORM Impacts Your Customer Training Completion Rates

This past October, we released a study on Customer Training Completion Rates. This post will be outlining our findings regarding how SCORM impacts these completion rates and whether or not SCORM lessons will benefit your training program.

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Topics: Training, LMS, Analytics & Metrics

How To Launch a New LMS

This past August, we published our eBook "Best Practices for Launching an LMS." So far, we have discussed the first step in the LMS launch process, Defining and Scoping, and the second step, Planning. Today's post will cover the third and final step, The Launch.

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Topics: LMS, Creating Content

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