---
title: Skilljar Blog | Erynn Williams
description: Customer Training Made Simple - The Latest News in Learning Management Systems Designed Specifically for Your Customers
---

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## Erynn Williams

### Recent Posts

## [Top 5 Benefits of an LMS](https://blog.skilljar.com/five-benefits-lms)

[![5 Reasons Image](https://blog.skilljar.com/hubfs/5%20Reasons%20Image.png)](https://blog.skilljar.com/five-benefits-lms)

Here are five reasons to consider an LMS like Skilljar: 

[Read More](https://blog.skilljar.com/five-benefits-lms)

 Topics: [LMS](https://blog.skilljar.com/topic/lms)

## [6 Must-Read Articles on Training in Customer Success](https://blog.skilljar.com/6-must-read-articles-on-training-in-customer-success)

[![training-in-customer-success.jpg](https://blog.skilljar.com/hubfs/iStock-520005916.jpg)](https://blog.skilljar.com/6-must-read-articles-on-training-in-customer-success)

*\*This post was updated on 8/15/2017.*

Customer success is a relatively new discipline in the software/SaaS industry as well as other industries. Today’s most successful companies are recognizing that post-sales customer onboarding, training, and engagement are absolutely critical to long-term customer success. Using customer training software like Skilljar is key to accelerating time-to-value and optimizing product adoption.

[Read More](https://blog.skilljar.com/6-must-read-articles-on-training-in-customer-success)

## [Skilljar Releases Enhanced Salesforce LMS Integration to Drive Powerful Customer Training Insights](https://blog.skilljar.com/skilljar-releases-enhanced-salesforce-lms-integration)

[![](https://blog.skilljar.com/hubfs/social-suggested-images/logo-icon-400x400.png)](https://blog.skilljar.com/skilljar-releases-enhanced-salesforce-lms-integration)

SEATTLE -[Skilljar](https://www.skilljar.com/), a cloud-based learning management system (LMS) platform for enterprises and their customers, announced today it has launched a major new update in the Salesforce [AppExchange](https://appexchange.salesforce.com/listingDetail?listingId=a0N30000000q7aIEAQ), with a four-fold increase in functionality and data availability. These improvements are already live and create even more actionable data for customer education teams that use Skilljar.

[Read More](https://blog.skilljar.com/skilljar-releases-enhanced-salesforce-lms-integration)

 Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press)

## [What's Your Training Team's Philosophy? Adoption vs. Revenue](https://blog.skilljar.com/whats-your-training-teams-philosophy-adoption-vs.-revenue)

[![iStock-564598634.jpg](https://blog.skilljar.com/hubfs/iStock-564598634.jpg)](https://blog.skilljar.com/whats-your-training-teams-philosophy-adoption-vs.-revenue)

What is your training team’s philosophy? In other words, is your customer training program focused on product adoption or driving revenue? And how, exactly, does your team define a successful customer training experience? 

[Read More](https://blog.skilljar.com/whats-your-training-teams-philosophy-adoption-vs.-revenue)

 Topics: [Training](https://blog.skilljar.com/topic/training), [LMS](https://blog.skilljar.com/topic/lms)

## [Training Tips with Lynn Juve, Product Training Manager at Smartsheet](https://blog.skilljar.com/training-tips-lynn-juve)

[![iStock-537841230.jpg](https://blog.skilljar.com/hubfs/iStock-537841230.jpg)](https://blog.skilljar.com/training-tips-lynn-juve)

*In this month's edition of our [Training Tips series](https://blog.skilljar.com/topic/training-tips), we asked [Smartsheet](https://www.smartsheet.com/landing) Product Training Manager, Lynn Juve, to share her insights and tips about training customers!*

[Read More](https://blog.skilljar.com/training-tips-lynn-juve)

 Topics: [Training](https://blog.skilljar.com/topic/training), [Customer Success](https://blog.skilljar.com/topic/customer-success), [Training Tips](https://blog.skilljar.com/topic/training-tips)

## [Ask a CSM: Q&A With Adam Pifer, Outreach](https://blog.skilljar.com/ask-a-csm-adam-pifer)

[![Adam Pifer - August 2017.jpg](https://blog.skilljar.com/hubfs/Adam%20Pifer%20-%20August%202017.jpg)](https://blog.skilljar.com/ask-a-csm-adam-pifer)

In this edition of our [Ask a CSM series](https://blog.skilljar.com/topic/ask-a-csm), we're chatting with Adam Pifer, Customer Success Manager at Outreach.

[Read More](https://blog.skilljar.com/ask-a-csm-adam-pifer)

 Topics: [Customer Success](https://blog.skilljar.com/topic/customer-success), [Ask a CSM](https://blog.skilljar.com/topic/ask-a-csm)

## [Social Media and Millennial Learning Habits](https://blog.skilljar.com/social-media-and-millennial-learning)

[![](https://blog.skilljar.com/hubfs/iStock-598912704.jpg)](https://blog.skilljar.com/social-media-and-millennial-learning)

We recently released the eBook "[Creating Engaging Training for a Millennial Audience](https://info.skilljar.com/training-for-a-millennial-audience)," where we discussed the three main cultural forces that have impacted millennial learning trends. So far, we've discussed the internet and smart technology. Today's post is about social media and millennial learning habits.

[Read More](https://blog.skilljar.com/social-media-and-millennial-learning)

 Topics: [Training](https://blog.skilljar.com/topic/training), [Instructional Design](https://blog.skilljar.com/topic/instructional-design)

## [Smart Technology and the Millennial Learner](https://blog.skilljar.com/smart-technology-and-millennial-learners)

[![](https://blog.skilljar.com/hubfs/iStock-515778474.jpg)](https://blog.skilljar.com/smart-technology-and-millennial-learners)

We recently released the eBook "[Creating Engaging Training for a Millennial Audience](https://info.skilljar.com/training-for-a-millennial-audience)," where we discussed the three main cultural forces that have impacted millennial learning trends. The first trend we discussed was the internet, and today's topic is smart technology.

[Read More](https://blog.skilljar.com/smart-technology-and-millennial-learners)

 Topics: [Training](https://blog.skilljar.com/topic/training), [Instructional Design](https://blog.skilljar.com/topic/instructional-design)

## [Meet Dean Spalding, Customer Success Manager at Skilljar](https://blog.skilljar.com/meet-dean-spalding)

[![DeanSpalding.jpg](https://blog.skilljar.com/hubfs/DeanSpalding.jpg)](https://blog.skilljar.com/meet-dean-spalding)

We are very excited to welcome Dean Spalding to the Skilljar team as a Customer Success Manager! 

Dean will be focusing on enterprise and mid-market clients to enable them to successfully implement Skilljar and achieve their business goals.

Welcome Dean!

[Read More](https://blog.skilljar.com/meet-dean-spalding)

 Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press), [Meet Skilljar](https://blog.skilljar.com/topic/meet-skilljar)

## [Training Tips: How to Keep Students Engaged in Training](https://blog.skilljar.com/training-tips-keep-students-engaged)

[![iStock-484043492.jpg](https://blog.skilljar.com/hubfs/iStock-484043492.jpg)](https://blog.skilljar.com/training-tips-keep-students-engaged)

In this month's edition of our [Training Tips series](https://blog.skilljar.com/topic/training-tips), we asked Training, Marketing, and Customer Success Managers to answer the question, "How do you keep students engaged in training?" 

[Read More](https://blog.skilljar.com/training-tips-keep-students-engaged)

 Topics: [Training](https://blog.skilljar.com/topic/training), [Customer Success](https://blog.skilljar.com/topic/customer-success), [Training Tips](https://blog.skilljar.com/topic/training-tips)

[All posts](https://blog.skilljar.com/all) [Next](https://blog.skilljar.com/author/erynn-williams/page/2)

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