Erynn Williams

Recent Posts

Meet Harry Fleming, Software Development Engineer at Skilljar

We are very excited to welcome Harry Fleming to the Skilljar team as a Software Development Engineer! 

Harry will be managing technical relationships with our clients and assisting with their configuration, solutions, and setup.

Welcome Harry!

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Topics: Skilljar News & Press, Meet Skilljar

The Anatomy of a Training Course: Number of Lessons

We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. This post will be sharing our findings on the correlation between lesson count and completion rates.

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Topics: Training, Instructional Design, Course Management

Ask a CSM: Q&A With Corey Spivey, Box

In this edition of our Ask a CSM series, we're chatting with Corey Spivey, Sr. Customer Success Manager at Box.

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Topics: Customer Success, Ask a CSM

Meet Rachel Martinez, Content Marketing Manager at Skilljar

We are very excited to welcome Rachel Martinez to the Skilljar team as our Content Marketing Manager! 

Rachel recently moved to Seattle from Boston and she is loving it so far!

She will be managing the Skilljar marketing editorial calendar and writing both short-form and long-form content for effective lead generation.

Welcome Rachel!

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Topics: Skilljar News & Press, Meet Skilljar

Creating a Customer Training Strategy: Pricing and Packaging

We recently released a new eBook, How to Create a Customer Training Strategy, and in the past couple of weeks we've given you a few glimpses at what's inside. So far we've discussed Why Your Organization Needs a Customer Training Strategy and Creating a Customer Training Strategy: Objectives. Today's post will be covering how to strategize the pricing and packaging of your training.

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Topics: Training, Creating Content

Ask a CSM: Q&A With Taylor Toohey, InVision

In this edition of our Ask a CSM series, we're chatting with Taylor Toohey, Customer Success Manager at InVision.

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Topics: Customer Success, Ask a CSM

Skilljar Wins Brandon Hall Award - Best Advance in Learning Management Technology for External Training

Skilljar, a cloud-based Learning Management System (LMS) for enterprises and their customers, was awarded a Brandon Hall Group Silver award for Best Advance in Learning Management Technology for External Training.

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Topics: Skilljar News & Press

Creating a Customer Training Strategy: Objectives

We recently released our new eBook How to Create a Customer Training Strategy, and gave you a small peek at Why Your Organization Needs a Customer Training Strategy. Today's post is about the next step in the strategizing process: listing your objectives.

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Topics: Training

Why Your Organization Needs a Customer Training Strategy

We recently released an eBook, “How to Create a Customer Training Strategy,” where we shared some of our recommendations and best practices to create a successful customer training strategy. In this post, we will be discussing the first two steps: recognizing the need for training in the context of your organization and evaluating how you can meet those needs.

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Topics: Training

Meet Tali Malott, Operations Coordinator at Skilljar

 We are very excited to welcome Tali Malott to the Skilljar team as our Operations Coordinator! 

Tali will be helping make sure that the office runs smoothly by performing a blend of office administration and financial functions, with periodic assistance to the Sales team. She's already been a valuable addition to the team.

Welcome Tali!

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Topics: Skilljar News & Press, Meet Skilljar

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