--- title: Skilljar Blog | Erynn Williams (5) description: Customer Training Made Simple - The Latest News in Learning Management Systems Designed Specifically for Your Customers (5) --- [![Skilljar_Logo_W](https://blog.skilljar.com/hs-fs/hubfs/Skilljar_Logo_W.png?width=125&name=Skilljar_Logo_W.png)](https://www.skilljar.com) - [Features](https://www.skilljar.com/features/) - [Overview](https://www.skilljar.com/features/) - [Salesforce Integration](https://www.skilljar.com/features/salesforce-integration/) - [Certifications Engine](https://www.skilljar.com/features/certifications/) - [BI Connector](https://www.skilljar.com/features/business-intelligence-connector/) - [Why Skilljar](http://www.skilljar.com/benefits/) - [Benefits](https://www.skilljar.com/benefits/) - [Customer Success](https://www.skilljar.com/benefits/customer-success/) - [Resources](https://www.skilljar.com/resources/) - [Resources](https://www.skilljar.com/resources/) - [Blog](https://blog.skilljar.com) - [Support](https://support.skilljar.com/hc/en-us) - [Company](https://www.skilljar.com/about/) - [About Us](https://www.skilljar.com/about/) - [Careers](https://www.skilljar.com/about/careers/) - [News](https://www.skilljar.com/news/) - [Sign In](https://dashboard.skilljar.com/) - [Request a Demo](https://info.skilljar.com/demo) Search this site on Google Search Google ## Erynn Williams ### Recent Posts ## [Meet Harry Fleming, Software Development Engineer at Skilljar](https://blog.skilljar.com/meet-harry-fleming) [![](https://blog.skilljar.com/hubfs/2Henry.jpg)](https://blog.skilljar.com/meet-harry-fleming) We are very excited to welcome Harry Fleming to the Skilljar team as a Software Development Engineer!  Harry will be managing technical relationships with our clients and assisting with their configuration, solutions, and setup. Welcome Harry! [Read More](https://blog.skilljar.com/meet-harry-fleming) Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press), [Meet Skilljar](https://blog.skilljar.com/topic/meet-skilljar) ## [The Anatomy of a Training Course: Number of Lessons](https://blog.skilljar.com/training-course-number-of-lessons) [![](https://blog.skilljar.com/hubfs/iStock-518504548.jpg)](https://blog.skilljar.com/training-course-number-of-lessons) We recently released a study "[The Anatomy of a Training Course](https://info.skilljar.com/the-anatomy-of-a-training-course)," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. This post will be sharing our findings on the correlation between lesson count and completion rates. [Read More](https://blog.skilljar.com/training-course-number-of-lessons) Topics: [Training](https://blog.skilljar.com/topic/training), [Instructional Design](https://blog.skilljar.com/topic/instructional-design), [Course Management](https://blog.skilljar.com/topic/course-management) ## [Ask a CSM: Q&A With Corey Spivey, Box](https://blog.skilljar.com/ask-a-csm-corey-spivey) [![](https://blog.skilljar.com/hubfs/Corey%20Spivey%20-%20February%202017.jpg)](https://blog.skilljar.com/ask-a-csm-corey-spivey) In this edition of our [Ask a CSM series](https://blog.skilljar.com/topic/ask-a-csm), we're chatting with Corey Spivey, Sr. Customer Success Manager at [Box](https://www.box.com). [Read More](https://blog.skilljar.com/ask-a-csm-corey-spivey) Topics: [Customer Success](https://blog.skilljar.com/topic/customer-success), [Ask a CSM](https://blog.skilljar.com/topic/ask-a-csm) ## [Meet Rachel Martinez, Content Marketing Manager at Skilljar](https://blog.skilljar.com/meet-rachel-martinez) [![](https://blog.skilljar.com/hubfs/Rachel.jpg)](https://blog.skilljar.com/meet-rachel-martinez) We are very excited to welcome Rachel Martinez to the Skilljar team as our Content Marketing Manager!  Rachel recently moved to Seattle from Boston and she is loving it so far! She will be managing the Skilljar marketing editorial calendar and writing both short-form and long-form content for effective lead generation. Welcome Rachel! [Read More](https://blog.skilljar.com/meet-rachel-martinez) Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press), [Meet Skilljar](https://blog.skilljar.com/topic/meet-skilljar) ## [Creating a Customer Training Strategy: Pricing and Packaging](https://blog.skilljar.com/customer-training-strategy-pricing-and-packaging) [![](https://blog.skilljar.com/hubfs/eBooks_and_Case_Studies/calculator-paperclip-pen-office-66862.jpeg)](https://blog.skilljar.com/customer-training-strategy-pricing-and-packaging) We recently released a new eBook, [How to Create a Customer Training Strategy](https://info.skilljar.com/how-to-create-a-customer-training-strategy), and in the past couple of weeks we've given you a few glimpses at what's inside. So far we've discussed [Why Your Organization Needs a Customer Training Strategy](https://blog.skilljar.com/why-your-organization-needs-a-customer-success-strategy) and [Creating a Customer Training Strategy: Objectives](https://blog.skilljar.com/creating-a-customer-training-strategy-objectives). Today's post will be covering how to strategize the pricing and packaging of your training. [Read More](https://blog.skilljar.com/customer-training-strategy-pricing-and-packaging) Topics: [Training](https://blog.skilljar.com/topic/training), [Creating Content](https://blog.skilljar.com/topic/creating-content) ## [Ask a CSM: Q&A With Taylor Toohey, InVision](https://blog.skilljar.com/ask-a-csm-with-taylor-toohey) [![Taylor Toohey.jpg](https://blog.skilljar.com/hubfs/Taylor%20Toohey.jpg)](https://blog.skilljar.com/ask-a-csm-with-taylor-toohey) In this edition of our [Ask a CSM series](https://blog.skilljar.com/topic/ask-a-csm), we're chatting with Taylor Toohey, Customer Success Manager at [InVision](https://www.invisionapp.com). [Read More](https://blog.skilljar.com/ask-a-csm-with-taylor-toohey) Topics: [Customer Success](https://blog.skilljar.com/topic/customer-success), [Ask a CSM](https://blog.skilljar.com/topic/ask-a-csm) ## [Skilljar Wins Brandon Hall Award - Best Advance in Learning Management Technology for External Training](https://blog.skilljar.com/skilljar-wins-2016-brandon-hall-award) [![](https://blog.skilljar.com/hubfs/img-award-brandon-hall-excellence.jpg)](https://blog.skilljar.com/skilljar-wins-2016-brandon-hall-award) Skilljar, a cloud-based Learning Management System (LMS) for enterprises and their customers, was awarded a Brandon Hall Group Silver award for Best Advance in Learning Management Technology for External Training. [Read More](https://blog.skilljar.com/skilljar-wins-2016-brandon-hall-award) Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press) ## [Creating a Customer Training Strategy: Objectives](https://blog.skilljar.com/creating-a-customer-training-strategy-objectives) [![](https://blog.skilljar.com/hubfs/pexels-photo-207709.jpeg)](https://blog.skilljar.com/creating-a-customer-training-strategy-objectives) We recently released our new eBook [How to Create a Customer Training Strategy](https://info.skilljar.com/how-to-create-a-customer-training-strategy), and gave you a small peek at [Why Your Organization Needs a Customer Training Strategy](https://blog.skilljar.com/why-your-organization-needs-a-customer-success-strategy). Today's post is about the next step in the strategizing process: listing your objectives. [Read More](https://blog.skilljar.com/creating-a-customer-training-strategy-objectives) Topics: [Training](https://blog.skilljar.com/topic/training) ## [Why Your Organization Needs a Customer Training Strategy](https://blog.skilljar.com/why-your-organization-needs-a-customer-success-strategy) [![](https://blog.skilljar.com/hubfs/marketing-color-colors-wheel.jpg)](https://blog.skilljar.com/why-your-organization-needs-a-customer-success-strategy) We recently released an eBook, [“How to Create a Customer Training Strategy,”](https://info.skilljar.com/how-to-create-a-customer-training-strategy) where we shared some of our recommendations and best practices to create a successful customer training strategy. In this post, we will be discussing the first two steps: recognizing the need for training in the context of your organization and evaluating how you can meet those needs. [Read More](https://blog.skilljar.com/why-your-organization-needs-a-customer-success-strategy) Topics: [Training](https://blog.skilljar.com/topic/training) ## [Meet Tali Malott, Operations Coordinator at Skilljar](https://blog.skilljar.com/meet-tali-malott) [![](https://blog.skilljar.com/hubfs/Tali.jpg)](https://blog.skilljar.com/meet-tali-malott)  We are very excited to welcome Tali Malott to the Skilljar team as our Operations Coordinator!  Tali will be helping make sure that the office runs smoothly by performing a blend of office administration and financial functions, with periodic assistance to the Sales team. She's already been a valuable addition to the team. Welcome Tali! [Read More](https://blog.skilljar.com/meet-tali-malott) Topics: [Skilljar News & Press](https://blog.skilljar.com/topic/skilljar-news-press), [Meet Skilljar](https://blog.skilljar.com/topic/meet-skilljar) [Previous](https://blog.skilljar.com/author/erynn-williams/page/4) [All posts](https://blog.skilljar.com/all) [Next](https://blog.skilljar.com/author/erynn-williams/page/6) #### Subscribe to Skilljar's Blog and join thousands of training professionals! Get Skilljar's latest articles straight to your inbox. #### Enter your email address below: Search the Skilljar Blog Search ### Recent Posts ### Skilljar - [Benefits](https://www.skilljar.com/benefits/) - [Resources](https://www.skilljar.com/resources/) - [Features Overview](https://www.skilljar.com/features/) - [Salesforce Integration](https://www.skilljar.com/features/salesforce-integration/) - [Certifications Engine](https://www.skilljar.com/features/certifications/) - [BI Connector](https://www.skilljar.com/features/business-intelligence-connector/) ### Support - [Customer Success](https://www.skilljar.com/benefits/customer-success/) - [Support](http://support.skilljar.com/hc/en-us) - [Status](http://status.skilljar.com/) - [Security](https://www.skilljar.com/security/) - [APIs](https://api.skilljar.com/docs/) ### Company - [About Us](https://www.skilljar.com/about/) - [Careers](https://www.skilljar.com/about/careers/) - [Blog](https://blog.skilljar.com/) - [News](https://www.skilljar.com/news/) - [Facebook](https://www.facebook.com/skilljar) - [Twitter](https://twitter.com/skilljar) - [LinkedIn](https://www.linkedin.com/company/skilljar) ### More - [Privacy](https://www.skilljar.com/privacy/) - [Terms](https://www.skilljar.com/terms/) - [Request a Demo](https://info.skilljar.com/demo) - [Sign In](https://dashboard.skilljar.com/) © 2020 Skilljar