We recently released the eBook "The 3 Stages of Customer Training Development," where we broke down the process for building a customer training program. Last week we discussed stage 1. In this post, we will be discussing the second stage in the training development process.
Topics: Training, Course Management
We're excited to introduce our new blog series, Training Tips! We asked Training, Marketing, and Customer Success Managers what some of their best practices are to get the most out of a customer training program. This week's question is "What's the one tool you can't live without?" Stay tuned for new Q&As each month!
Topics: Training, Customer Success, Training Tips
It’s an unfortunate tendency in the training industry to create a strategy, build the courses, and then never touch them again after they’ve been published. This toxic habit of allowing for static training courses can be lethal to your training program, especially if the courses are neither mandatory nor free.
Topics: Training, Instructional Design, LMS, Course Management
Although the eLearning industry is growing rapidly, it's often met with skepticism. Most of the criticisms that we hear about eLearning are simply misunderstandings and generalizations, which do not apply to online content that is thoroughly planned and thoughtfully executed. The purpose of this post is to refute 5 of the most common eLearning criticisms and provide some insight on how to avoid making these mistakes.
Topics: Training
We recently released the eBook "The 3 Stages of Customer Training Development," where we broke down the process for building a customer training program. In this post, we will be discussing the first of these 3 stages.
Topics: Training, Course Management
We are very excited to welcome Suen Hannon to the Skilljar team as a Sales Development Rep!
Suen will be in charge of evaluating new prospect accounts and working alongside the marketing and sales teams to qualify new opportunities that can develop into happy Skilljar clients. She'll be at the front lines of all future customer communication, and she's already made a tremendous contribution to our pipeline.
Welcome Suen!
Topics: Skilljar News & Press, Meet Skilljar
In this edition of our Ask a CSM series, we're chatting with Levy Sinyor, Customer Success Manager at LinkPoint360.
Topics: Customer Success, Ask a CSM
We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. So far, we have discussed the correlation between the number of lessons in a course and the overall completion rates, as well as our findings on the most common types of content. Today's post is about the most popular lesson types.
Topics: Training, Instructional Design, Course Management
We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. Last week, we discussed the first set of data, which was the correlation between the number of lessons in a course and the overall completion rates. This post will be sharing our findings on the most common lesson types.
Topics: Training, Instructional Design, Course Management
*This post was updated on 3/30/2017.
In our latest webinar, which took place on Tuesday, March 28 at 11 AM PST, Molly Barber and Linda Schwaber-Cohen from Skilljardiscussed the findings from our study on the anatomy of a training course.
Whether you have an existing training program in place or you're looking to build one from scratch, it helps to understand the benchmarks for success.
Topics: Training, Webinars & Events