At Skilljar, we are frequently asked for candidate referrals in customer education. Here's a quick roundup of open opportunities that have come our way (in no particular order). 

Have an opening you'd like us to post? Let us know at marketing@skilljar.com or in the comments!

Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. Over the coming months, we will highlight companies whose Customer Training Programs have successfully addressed specific business needs.

This week, we’re profiling Cisco Cloudlock & Umbrella, the leading CASB ad cybersecurity-as-a-service provider and DNS security product.

One of the most critical considerations when building a successful Customer Education program is developing content that addresses your learners' knowledge needs AND presents the information in a format that is engaging and valuable. While it is common knowledge that different formats appeal to different learning styles, it’s easy to overlook one key factor - the way that busy, modern adults learn is fundamentally different from traditional learning models that were developed for classroom-based formal school instruction.

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Joe!

At Skilljar Connect 2018, we received overwhelmingly positive feedback about how helpful and empowering it was to meet and network with other Skilljar users and members of the Customer Education community. While we are looking forward to meeting again in-person at Skilljar Connect 2019 (November 4th and 5th in Seattle), we also wanted to create an online forum where we could keep the dialogue going throughout the year.

The eLearning industry is full of acronyms - in fact, the word eLearning itself is shorthand for electronic learning! Interested in learning the common industry jargon? Here is our handy guide to the top five eLearning acronyms.

In our recent webinar, Maria Manning-Chapman, Vice President Research, Education Services at TSIA, shared best practices and actionable recommendations on monetizing Customer Education programs.

When you’re in the market for new technology, the process of identifying the features you need, the interface you like best, and ultimately, the product that best fits your needs, can often be overwhelming. And yet, once you buy a product, the hard work is just beginning.

The decision of whether or not to charge for customer training is a strategic choice often made at the company level. Some companies choose to offer training for free as a way to enable success within a product for industries and customers. Other companies think of training as a standalone profit & loss (P&L) center. Still others take a hybrid approach in which training is expected to be cost-neutral (customers are charged just enough to cover direct expenses, typically classroom instructors and facilities).

Read on for more details on the following monetization models: revenue-generating customer training organizations (a-la-carte), subscription, and bundled.

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, and more to propel Skilljar forward as a market leader in the customer education industry. Next up, Daniil!