We're excited to announce an update to our Skilljar Zapier triggers! With Skilljar Zapier triggers, you can now track a student's entire training life cycle from sign-up to course enrollment and course completion.

We're excited to add a new functionality to our Live Training feature! Now, when a user registers for one of your live training events, they will receive an email confirmation that includes the event information so they can easily add it to their personal calendar, keep track of their schedule, and attend your lesson.

Are you using certificates for your training courses? If not, we wanted to remind you of all the ways you can customize your training course certificate on Skilljar!

You can now receive an email confirmation when your users complete your training course!

We've made an update to our course management functionality where you can now easily publish, clone, and delete your courses in a click from your Skilljar dashboard!

We are excited to announce our new Live Training feature! Live Training gives instructors the ability to schedule and track live training events - such as classroom trainings, virtual remote trainings, group meetings, and more. 

What makes customer training unique? When selecting an online training solution, it's important to work with a system that meets your needs, whether that's delivering an online college course, employee compliance, or externally facing training.

Online training solutions like HR systems focus on internal learners, such as employee training. Customer training serves such a different audience, that it requires very different features. At Skilljar, we primarily work with companies that are training customers, channel partners, community members, and 1099 contractors. Read on for 5 unique features to look for when delivering customer training.

We've launched three new features to streamline the process for managing analytics groups. Our newest features enable new trainees to be automatically assigned to groups. You can still assign an existing trainee to a group, just as you could when we introduced the abilty for trainers to view analytics by group. But with our new features, you don't have to manage this process manually. In this article we look at three ways to automatically assign trainees to analytics groups.

The registration process for your online training is an important component of your training integration. It should be easy for learners to find and register for the courses they need. The process shouldn't require a lot of resources from your LMS admin to manage. Additionally, the registration process should support your company's unique needs. In this article, we look at four components of the registration process to consider as you plan your training strategy.

Customer Success is a relatively new term among B2B software companies. It combines elements of account management, customer relationship management (CRM), onboarding, training, implementation, and support in order to help customers successfully adopt and use a product in the long-term.

Previously, customers bought software on multi-year license agreements that required heavy implementation. Once the contract was signed, it was very difficult and expensive to switch providers. In today's subscription economy, many B2B software companies have self-service billing options and customers are able to try many different options before signing up. With fewer human touchpoints and ever-decreasing transition costs, Customer Success has evolved as a practice to help companies proactively manage the health and retention of their customer base.

This article summarizes the different types of software that are commonly used by customer success professionals.