We recently released the eBook "The 3 Stages of Customer Training Development," where we broke down the process for building a customer training program. In this post, we will be discussing the first of these 3 stages.
Last week, over 1000 assessment industry professionals from practice areas such as Certification/Licensure, Clinical, Educational, Industrial/Organizational and Workforce Skills Credentialing descended on Scottsdale, Arizona to attend the Innovations in Testing Conference presented by the Association of Testing Professionals. The conference was packed with professionals who deal with testing and certification in a variety of industries, and I had the opportunity to meet and mingle, as well as learn about the issues facing the industry.
Topics: Training, Instructional Design, Creating Content, Webinars & Events
It would be great to hit the ground running from day one, but that isn’t always realistic – especially when your customer training team is facing significant roadblocks. For this reason, you may want to start small and grow your program in a sustainable way.
Topics: Training, Advanced Topics
Many organizations are well aware of the benefits of customer training. And yet, they may still struggle to implement an effective program. Why is that?
Topics: Training, Creating Content
We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. So far, we have discussed the correlation between the number of lessons in a course and the overall completion rates, as well as our findings on the most common types of content. Today's post is about the most popular lesson types.
Topics: Training, Instructional Design, Course Management
On Thursday, February 23, Skilljar’s Training Manager, Linda Schwaber-Cohen participated in an AMA with SuccessHacker on “Training Strategies for Customer Success.”
The full transcript can be viewed here. But for those of you who are short on time, we’ve put together the following post, which has been edited for clarity and length.
Continue reading for a few key takeaways from the conversation.
Topics: Training, Live Training
We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. Last week, we discussed the first set of data, which was the correlation between the number of lessons in a course and the overall completion rates. This post will be sharing our findings on the most common lesson types.
Topics: Training, Instructional Design, Course Management
*This post was updated on 3/30/2017.
In our latest webinar, which took place on Tuesday, March 28 at 11 AM PST, Molly Barber and Linda Schwaber-Cohen from Skilljardiscussed the findings from our study on the anatomy of a training course.
Whether you have an existing training program in place or you're looking to build one from scratch, it helps to understand the benchmarks for success.
Topics: Training, Webinars & Events
We recently released a study "The Anatomy of a Training Course," where we broke down the data we have collected to serve as a benchmark as you build out your own training strategy. This post will be sharing our findings on the correlation between lesson count and completion rates.
Topics: Training, Instructional Design, Course Management
In our latest study, we analyzed overarching content creation trends within the training space. The findings presented here can serve as a benchmark as you build out your own strategy.
Topics: Training, Advanced Topics