We recently released the eBook "Creating Engaging Training for a Millennial Audience," where we discussed the three main cultural forces that have impacted millennial learning trends. Today's post is about the first cultural factor: the internet.
We’re excited to announce the launch of Skilljar’s newly revamped website. The site now offers easy access to key information, including an overview of our features, as well as a summary of the benefits we provide. Given how rapidly Skilljar is growing, we’ve also highlighted current job openings, along with our story from 2013 to today.
Topics: Skilljar News & Press
In this edition of our Ask a CSM series, we're chatting with Erin Phelps, Senior Manager of Customer Success and Retention at Cvent.
Topics: Customer Success, Ask a CSM
Training content too often focuses on features and delivers a disjointed experience that doesn’t result in knowledge retention. Rather than looking at small tasks, we recommend focusing training content on goals that you want your students to achieve.
Topics: Creating Content
Millennials are quickly becoming the largest working generation. They are no longer leaders of tomorrow; they're leaders right now. For this reason, they are one of the most important audiences for you to engage with in your customer training program.
Topics: Training, Advanced Topics
I recently came across the article “Your Brain on Learning,” published on the Chief Learning Officer website, and thought it presented a unique and interesting perspective on elearning. In the training industry, we often talk about elearning within the context of trends and data that claim to know what learners want, while we leave out analyses of the biochemical systems that initiate the learning process in the first place.
Topics: Training, Instructional Design, Creating Content
Skilljar’s Training Manager, Linda Schwaber-Cohen, had the opportunity to write an article for Training Industry Magazine titled “How to Create Learning Pathways That Scale.” We wanted to take a moment to share some of her insights and easy steps for creating clear paths for success! The article was originally published here.
Topics: Instructional Design, Course Management, Customer Success
We are very excited to welcome Joel Bauer to the Skilljar team as a Sales Development Rep!
Joel is in charge of going after new logos. Working alongside the marketing and sales teams, he qualifies new opportunities that can develop into successful Skilljar clients. He thinks of himself as a hype-man guiding the process of prospect to future customers, and he's off to a fast start contributing to our pipeline.
Welcome Joel!
Topics: Skilljar News & Press, Meet Skilljar
Each year, managers and senior leadership in training organizations at technology companies come together to learn from each other and share ideas. They do this thanks to CEdMA, the Computer Education Management Association. I had the pleasure of attending the first day of this year’s CEdMA Training Leadership Conference in Santa Clara, California, where Skilljar was a sponsor.
Topics: Training, Customer Success, Webinars & Events
This post was updated on 6/14/17.
If you’ve launched a successful training program, that’s certainly reason to celebrate. But remember, customer training is not designed to be static; there’s always room for more growth.
Topics: Training, Webinars & Events