Customer training platforms are not the traditional K-12 or even Higher Ed learning management system (LMS). They often offer functionality that many academically-focused platforms ignore. In this post, we’ll outline a few key differences between the academic and the extended-enterprise LMS, and highlight why they matter.
What is your training team’s philosophy? In other words, is your customer training program focused on product adoption or driving revenue? And how, exactly, does your team define a successful customer training experience?
It’s an unfortunate tendency in the training industry to create a strategy, build the courses, and then never touch them again after they’ve been published. This toxic habit of allowing for static training courses can be lethal to your training program, especially if the courses are neither mandatory nor free.
When launching a new LMS, there are several important things to keep in mind to help you plan a successful deploy. We've put together a complete booklet of worksheets to help you set yourself and your team up for success.
Until I began working at Skilljar, I had never been exposed to the LMS and training software industry. I learned quickly that there were dozens of commonly used acronyms and words in this field that I didn’t know. This post is for those of you who have found yourselves frequently having to Google definitions of terms on your journey to finding an LMS. Below is a list of some of the terminology that you will need to know as you learn more about Skilljar and its services.
Happy Thanksgiving from all of us here at Skilljar! To celebrate the season of giving thanks, we are sharing 5 reasons that we are thankful for Learning Management Systems.
Picture this: You are a training manager, and you have been working for months creating a comprehensive customer onboarding course online. After one month of your course being active, your analytics report shows that about half of the customers are dropping out of the training after the third module. Why are they leaving before the training is complete? Have they lost interest in your product, or just your online course?
This past October, we released a study on Customer Training Completion Rates. This post will be outlining our findings regarding how SCORM impacts these completion rates and whether or not SCORM lessons will benefit your training program.
This past August, we published our eBook "Best Practices for Launching an LMS." So far, we have discussed the first step in the LMS launch process, Defining and Scoping, and the second step, Planning. Today's post will cover the third and final step, The Launch.
This past August, we published our eBook "Best Practices for Launching an LMS." Last week, we discused the first step in the LMS launch process, Defining and Scoping. Today's post will be focusing on the second step, Planning.