Customer Education Careers - January 2019


At Skilljar, we are frequently asked for candidate referrals in customer education. Here's a quick roundup of open opportunities that have come our way (in no particular order). 

Have an opening you'd like us to post? Let us know at marketing@skilljar.com or in the comments!

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Topics: careers

4 Ways to Use Optional Lessons to Build a More Flexible Learning Experience

Skilljar recently released optional lessons, which are lessons that appear in courses, but aren’t required to complete a course. Any lesson type (e.g. text, Live Training, SCORM) can be set as optional. This gives you the ability to add supplementary content like surveys and reference material, while providing learners the flexibility to choose which lessons they want to view. And since your course completion rate will only calculate the completion of required lessons, you can more accurately see the completion rate of the lessons you want your learners to take.

Here are a few ways to use optional lessons to improve your training program!

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Topics: Features

Upcoming Webinar with TechSmith: Building a Customer Learning Destination with Video

Check out the details for our upcoming webinar with TechSmith about TechSmith Academy and Camtasia Certification programs. 

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Topics: Instructional Design, Marketing, Webinars & Events

4 Benefits of Integrating Customer Education and Support Technologies

The market is full of products designed to communicate with one another, so it’s perfectly reasonable to expect the sophisticated software running your customer education and support services to communicate with one another too. Yet for some reason, so many of us are still using dated and legacy business systems that don’t integrate, and house customer engagement data in silos.

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Topics: Features, Customer Success, Integrations

Skilljar Hosts Leaders in Customer and Partner Education at Inaugural Conference

SEATTLE--()--Skilljar, the leading Customer Training Platform for enterprises, recently wrapped up its inaugural customer conference, Skilljar Connect 2018. Over 150 executives from more than 40 companies came together to share best practices and deep insights about customer and partner training. The companies represented at Connect 2018 included Autodesk, Avalara, Cisco, MapR, Zuora, Zendesk, and more.

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Topics: Skilljar News & Press

Skilljar Academy Official Launch

Introducing Skilljar Academy

We’re excited to announce the launch of Skilljar Academy! Skilljar Academy is your guide for launching or expanding your training program on Skilljar. Whether you’re an expert or just getting your feet wet, you’ll find tons of guidance, information, and best practices.  

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Topics: Skilljar Academy

Introducing Skilljar’s Zoom Integration: Create and Manage your Zoom Live Training Events Directly from Skilljar

When customer education teams design programs to successfully onboard, engage, and retain customers, they have three types of training to choose from: self-paced, online training; live, instructor-led training (in-person or virtual); or a blend of both self-paced and instructor-led training.

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Topics: Features, Integrations, Skilljar News & Press

Now Available: Language Packs

Skilljar powers customer training programs at some of the fastest growing companies around the world such as Cisco, Procore, and Zendesk. As part of this growth, our customers are expanding their reach globally, and looking to create the best training experiences in local languages for their customers.

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[Webinar] How Zenefits Uses a Customer Enablement Tech Stack to Drive Adoption

 

The Education Services team at Zenefits was looking to provide easily accessible and immediately usable education offerings to drive customer adoption and engagement. The company addressed this challenge by connecting the technologies powering its training, support, and customer advocacy programs into an ecosystem for customer enablement. This ecosystem has made it simpler for customers to onboard, and for the Zenefits team to maximize and measure the net impact of their initiatives.

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Topics: LMS, Analytics & Metrics, Customer Success, Webinars & Events

[Webinar] Driving Customer Health Through Education

How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions.

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Topics: LMS, Analytics & Metrics, Webinars & Events

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